1.Understand and promote knowledge collaboration working practices and techniques (e.g. Communities of Practice). 2.Understand that knowledge and expertise is vested in other organisational employees and a range of techniques can maximise effective exploitation of corporate knowledge. 3.Have a basic understanding of knowledge flows in and out of the organisation. 4.Contribute to KM delivery and communicates to stakeholders. 5.Work with stakeholders to identify skills gaps and proactively develop relevant training, advice or guidance to meet business needs.