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Application maintenance (ASUP) (Level 2)

Working closely with more senior colleagues (and in accordance with agreed procedures) assists with specified routine maintenance procedures. This may include making modifications to system parameters, devising permanent or temporary corrections and workarounds or site-specific enhancements, reconfiguring systems, maintaining application data, providing guidance or training to users or operations staff, and creating or updating documentation. Ensures all work is carried out and documented in accordance with required standards, methods and procedures.

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Next: Performance monitoring and improvement (ASUP) (Level 2)

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