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PDA Group: Increasing Knowledge

Gaining Knowledge of the Technical Environment

Gaining knowledge of IT activities in the employing organisation.

Additional Study

Building on initial education through additional study by means of distance learning, night classes, day release, etc.

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Gaining Knowledge of Employing Organisation

Gaining basic knowledge of the employing organisation, its business, structure, culture, policies, products/services, operations and terminology.

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Gaining Knowledge of Surrounding Technical Areas

Gaining knowledge of IT activities in employing organisation external to own function.

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Research Assignments

Exploring a topic which is not part of own normal responsibilities and presenting findings to colleagues and/or management

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Gaining Knowledge of Activities of Employing Organisation

Developing an understanding of the potentially diverse range of activities (service, governance, administrative, regulatory, commercial, charitable, industrial, etc.) undertaken by the employing organisation.

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Gaining Knowledge of IT Concepts and Techniques

Undertaking study, learning and, where possible, practice in IT concepts and techniques external to own function.

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Gaining Knowledge of Broader IT Issues

Increasing and maintaining currency of knowledge of broader IT issues through reading, attending and participating in seminars or conferences, special studies, temporary assignments etc.

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Gaining Strategic Knowledge of Employing Organisation

Developing a comprehensive understanding of the business environment in which the employing organisation operates and its position, policies and direction in relation to health and care, country and global issues.

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Gaining Knowledge of Standards and Legislation

Gaining and maintaining knowledge of relevant national and international standards and legislation.

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Job Families

  • IT Operations (47)
    • Application Operations Engineer (6)
    • Infrastructure Engineer (5)
    • Infrastructure Operations Engineer (5)
    • End User Computing Engineer (5)
    • IT Service Manager (4)
    • Service Desk Manager (4)
    • Service Transition Manager (4)
    • Command and Control Centre Manager (4)
    • Business Relationship Manager (3)
    • Change and Release Manager (3)
    • Incident Manager (2)
    • Problem Manager (2)
  • User Centred Design (37)
    • User Researcher (6)
    • Service Designer (6)
    • Interaction Designer (6)
    • Graphic Designer (6)
    • Content Designer (6)
    • Accessibility Specialist (4)
    • Technical Writer (2)
    • Content Strategist (1)
  • Architecture (27)
    • Technical Architect (5)
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  • Data (25)
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  • Clinical Informatics (2)
    • Clinical Informatician​ (2)
  • Knowledge Management (0)
  • Learning and Development (0)
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