I can effectively use knowledge, information and library technologies to deliver the knowledge and library service such as circulation of library collections or manage requests for documents.
I can select and recommend to healthcare and public health staff and learners the best knowledge, information and library technology to use for a particular task – e.g. a Discovery system to find published journal articles and books and a SharePoint site to locate organisational knowledge assets.
KLIM Level: Level 1 - Follow
12.1 Strategic planning | Level 1 – Follow
I can recognise how my role contributes to the organisational aims and priorities of my knowledge and library service and organisation.
12.2 Business planning | Level 1 – Follow
I can contribute to business planning by collecting information about the use of services, resources and space.
12.3 Operational planning | Level 1 – Follow
I can contribute to the delivery of services following local policies and procedures to maintain effective service delivery.
10.8 Marketing | Level 1 – Follow
I can take forward actions from the marketing plan under supervision.
I can work with colleagues to develop themed marketing promotion and communications.
11.1 Leadership skills | Level 1 – Follow
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I can lead my own area of work within the knowledge and library service and contribute to the knowledge and library services team.
11.3 Demonstrating value and impact | Level 1 – Follow
I can demonstrate awareness about the impact and value knowledge and library services.
I can apply examples of impact and value of my knowledge and library service when promoting services.
10.1 Customer service skills | Level 1 – Follow
I can apply customer service standards to interact with staff and learners to build relationships and provide a professional and efficient service.
10.3 Community engagement in planning | Level 1 – Follow
I can follow knowledge and library service procedures to gather feeback from healthcare and public health staff and learners.
10.5 Service innovation, development and design | Level 1 – Follow
I can collect knowledge and library service activity data as required to monitor progress and service trends.
I can be aware of current evidence, good practice, innovation and evidence from knowledge and library research to identify service improvements.
7.8 Learning environments | Level 1 – Follow
I can apply service policies to maintain and promote a suitable library and digital learning space.
I can follow service guiance and provide 1:1 library inductions to staff and learners
7.1 Information literacy | Level 1 – Follow
I can understand and apply information literacy principles to my own work.
I can assess the quality and validate information sources.
7.4 Health literacy | Level 1 – Follow
I can demonstrate an awareness of health literacy principles.
5.10 Cataloguing and resource description | Level 1 – Follow
I can demonstrate an awareness of how the standard rules of cataloguing and describing resources aids the effective location of knowledge resources.
I can use basic features within catalogues to effectively locate knowledge resources held in knowledge and library collections.
I can demonstrate to a library user how to use basic functions on catalogues to locate knowledge resources.
6.1 Knowledge management | Level 1 – Follow
I can assist with activities to mobilise evidence and knowledge such as providing administrative support or helping to organise outputs from knowledge sharing events such as Knowledge Cafes.
5.1 Information management | Level 1 – Follow
I can apply organisational and service policies to collect and organise information resources to make them easy to find.
5.5 Classification schemes and taxonomies | Level 1 – Follow
I can understand the systems and schemes in place in my knowledge and library service to systematically group resources and information together (classification).
I can understand the hierarchy of terms applied in my organisation to demonstrate relationships between groups of information and knowledge (taxonomies).
5.8 Subject indexing | Level 1 – Follow
I can demonstrate an awareness of how subject index terms are applied to make it easier for people to locate information and resources.
2.10 Data stewardship | Level 1 – Follow
I can demonstrate an awareness about the transparency and fairness in data use.
I can take steps to protect my own data privacy and that of healthcare staff and learners
3.3 Information retrieval | Level 1 – Follow
I can use databases, library management systems and the internet to locate published research articles and papers.
4.1 Information governance | Level 1 – Follow
I can comply with organisational policies relating to the protection of personal and organisational data and information in my area of work.
4.3 Copyright, intellectual property and licensing | Level 1 – Follow
I can understand how to share information within and beyond organisational boundaries within the limits of licensing, regulation and guidance
1.1 Collection management | Level 1 – Follow
I can understand principles of collection management
I can follow guidance to maintain collections, including sustainable disposal of resources.
1.5 Collection evaluation and information quality | Level 1 – Follow
I can follow service procedures to carry out basic evaluation of collections.
1.6 Collection promotion | Level 1 – Follow
I can understand and participate in range of methods to promote collections to staff and learners.
2.1 Data management | Level 1 – Follow
I can accurately enter and store data in digital systems.
2.9 AI and algorithmic literacy | Level 1 – Follow
I can follow policies and guidance to ensure good practice when using new technologies such as AI.
I can use effective prompts to retrieve information using AI.
I can critically evaluate the results retrieved from using AI.