I can follow knowledge and library service procedures to gather feeback from healthcare and public health staff and learners.
KLIM Category: 10.3 Community engagement in planning
10.3 Community engagement in planning | Level 2 – Assist
I can use a range of different methods to engage with healthcare and public health staff and learners to gather feedback about knowledge and library services.
I can carry out basic analysis of feedback about knowledge and library services to assist with identifying and meeting user needs.
10.3 Community engagement in planning | Level 3 – Apply
I can use a range of techniques to carry out focused evaluation and gather feedback to inform improvements to specific services.
I can work with targeted staff and learner groups, both users and non-users, in identifying knowledge and evidence needs.
I can carry out complex analysis of evaluation and feedback data to inform service improvements and developments.
I can engage with a variety of users across the organisation and healthcare system to provide a professional and efficient service.
10.3 Community engagement in planning | Level 4 – Enable
I can use staff and learner knowledge and evidence needs analysis and feedback to inform strategic service improvement developments.
I can engage with partners, stakeholders, senior leaders and staff groups across the organisation to introduce new services and innovative ways of working in meeting evidence and knowledge needs.
10.3 Community engagement in planning | Level 6 – Set strategy, inspire and influence
I can influence partners, stakeholders and senior leaders nationally and across the health systems to initiate innovative ways of ensuring evidence and knowledge needs are met.
