GKIM Skill Group: C | Information exploitation and opportunities

Sharing and exploiting information to support the organisation’s goals.

Understanding the information holdings in the organisation, and where the organisation holds information outside of its corporate platform.

Designing user-centred and task-based content for the organisation’s intranet.

Understanding how stakeholders use the organisation’s corporate collaboration and document storage spaces, and what additional skills and training they need to work efficiently. Providing a service that encourages best practice to secure information and records in the right corporate spaces. Providing a customer-focused, user-orientated point of entry to KIM.

Using the principles of user-centred design to deliver better public services and communicate clearly with our stakeholders.