GKIM Skill Group: A | Information handling

Having an awareness and understanding of good Information Architecture principles, and putting these into practice.

Building information environments that ensure knowledge and information is managed appropriately, and that information is retrievable, usable and properly protected and managed.

Developing information environments for specific user groups to ensure accessibility, discoverability and easy navigation and use. This does not involve the development or engineering of systems. The role is central to ensuring that systems engineers and developers understand and implement KIM best practice for the handling of information.

Understanding automation management and how it impacts architecture and end users.

Understanding and creating effective file plans and folder structures, and applying appropriate metadata and taxonomies to facilitate good information management (e.g. for retention) and for enhanced discoverability.

Communicating good Information Architecture practice to stakeholders, including (but not limited to) IT colleagues, managers, leaders, end users (all staff) and staff with specific roles (such as IAOs, IA leads etc).

Work with and understanding the needs of end users, and use this knowledge to design and build better services.

Understanding the lifecycle of information and relating this to how information flows through the organisation, as well as how integrating KIM principles into systems can facilitate these processes.