Senior Interaction Designer

Summary

A senior interaction designer is an experienced designer who works with minimal support and can influence and mentor others. At this role level, you will:

work with service managers and programme directors to develop design concepts

potentially have responsibility across complex services

help set direction and embed good practice within teams

make important decisions based on research and understand how this research impacts others

Work Activity Components

Title Details
Components design (Level 4) Designs components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology. Identifies and evaluates alternative design options and trade-offs.
Design, analysis and iterative development (Level 4) Designs and develop users' digital and off-line tasks, interaction and interfaces to meet agreed usability and accessibility requirements. Translates concepts into outputs and prototypes and captures user feedback to improve designs.
Visual design and branding (Level 4) Interprets and follows visual design and branding guidelines to create consistent and impactful user experience.
Cost benefit and risk analysis (Level 4) Provides input to cost benefit analyses, risk analyses and development plans to take account of human factors in design decisions, including failure/degradation and contingency arrangements.

Behavioural Skills

Title Details
Creativity Taking innovative approaches to problem solving and/or devising inventive and creative solutions.
Interacting with People Establishing relationships, contributing to an open culture and maintaining contacts with people from a variety of backgrounds and disciplines. Effective, approachable and sensitive communicator in different communities and cultures. Ability to adapt style and approach to meet the needs of different audiences.
Teamwork Working collaboratively with others to achieve a common goal.

Technical Skills

Title Details Depth
Application Systems Technical or functional understanding of Commercial Off-the-Shelf (COTS) applications and/or other bespoke software deployed within the organisation in order to provide system configuration, audit, technical, and/or functional support. Familiar with
Application Development Tools Software tools which automate or assist part of the development process. Proficient in
Database Software Software that enables the user to capture, create, populate and manipulate data structures and where appropriate unstructured data. Familiar with
Structured Reviews Methods and techniques for structured reviews, including reviews of technical work products, test plans, business cases, architectures and any other key deliverables. Familiar with
Systems Ergonomics and Iterative Design Iterative methods and techniques to allocate and optimise the division of functions between the human, machine and organisational elements of IT systems and the functions themselves in terms of ergonomic impact. Systematic and iterative design of the physical and cognitive interfaces to create an effective user experience in a software system, product or service with attention paid to variety of locations and access devices employed by users. Proficient in
DevOps The collaborative approach consisting of agile practices, processes, and procedures designed to facilitate rapid IT service and product delivery. DevOps emphasizes people (and culture) and seeks to improve collaboration between development (Dev) and operations (Ops) teams with the aim of shortening the systems development life cycle to provide continuous release of high-quality software. Aware of

Other Skills

Title Details Depth
Organisational Brand and Culture Knowledge and understanding of the brand image and personality of the organisation's products and/or services and the overall culture and personality of the work environment. Familiar with

Training

Title Details
Systems Development Systems development, including development life-cycles and methods, organisation interfaces, typical corporate application architectures, project and programme management, risk management and change control.
Software Configuration Installation, configuration and tuning of applications or systems software.
Security Awareness Tools and techniques to help users and employees understand the role they play in helping to combat information security breaches and for IT and security professionals to prevent and mitigate risk.
Graphic Design and Web Development Tools and techniques for graphic design, user interface design (UI design), content authoring using standardised code and proprietary software, user experience design (UX design), web development and search engine optimisation.

Professional Development Activity (PDA)

Title Details PDA Group
Deputising Standing in for supervisor or manager on a temporary basis during periods of absence. Broadening Activities
Job Shadowing and Special Assignments Undertaking temporary periods or secondments in other roles, inside or outside IT, particularly those that offer a new perspective on own function or exposure to other environments and cultures. Broadening Activities
Research Assignments Exploring a topic which is not part of own normal responsibilities and presenting findings to colleagues and/or management Increasing Knowledge
Gaining Knowledge of Employing Organisation Gaining basic knowledge of the employing organisation, its business, structure, culture, policies, products/services, operations and terminology. Increasing Knowledge
Gaining Knowledge of IT Concepts and Techniques Undertaking study, learning and, where possible, practice in IT concepts and techniques external to own function. Increasing Knowledge
Participation in Professional Body Affairs Taking an active part in professional body affairs at branch, specialist group, committee or board level. Participation in Professional Activities
Negotiating and Influencing Undertaking learning and practice of negotiating with and influencing others. Developing Professional Skills

Organisational Skill Name and Description

Framework Skill Level
Government Digital and Data Profession Capability Framework

Agile working

Agile delivery involves encouraging teams to build incrementally, test and iterate their work based on regular feedback and other useful data.

Practitioner Agile working

You can: identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes help the team to decide the best approach help teams to manage and visualise outcomes, prioritise work and adhere to agreed minimum viable product (MVP), priorities and scope

Government Digital and Data Profession Capability Framework

Communicating between the technical and non-technical

Practitioner Communicating between the technical and non-technical

You can: listen to the needs of technical and business stakeholders, and interpret them effectively manage stakeholder expectations manage active and reactive communication support or host difficult discussions within the team or with diverse senior stakeholders

Government Digital and Data Profession Capability Framework

Community collaboration

Communication involves conveying information using the most effective medium and language for the audience.

Practitioner Community collaboration

You can: work collaboratively in a group, actively networking with others adapt feedback to ensure it’s effective and lasting use your initiative to identify problems or issues in the team dynamic and rectify them identify issues through Agile ‘health checks’ with the team, and help to stimulate the right responses

Government Digital and Data Profession Capability Framework

Digital perspective

Process optimisation involves ensuring your processes are accurately defined and capture the most efficient way to complete a task by monitoring modified procedures.

Practitioner Digital perspective

You can: apply a digital understanding to your work identify and implement solutions for assisted digital

Government Digital and Data Profession Capability Framework

Evidence- and context-based design

Expert Evidence- and context-based design

You can: design systems for use across multiple services and can identify the simplest of a variety of approaches

Government Digital and Data Profession Capability Framework

Leadership and guidance

IT infrastructure involves ensuring systems and processes are available, adaptable, reliable and secure.

Practitioner Leadership and guidance

You can: make decisions characterised by medium levels of risk and complexity and recommend decisions as risk and complexity increase build consensus between services or independent stakeholders identify problems or issues in the team dynamic and rectify them engage in varying types of feedback, choosing the right type at the appropriate time and ensuring the discussion and decision stick bring people together to form a motivated team and help create the right environment for a team to work in facilitate the best team makeup depending on the situation

Government Digital and Data Profession Capability Framework

Prototyping

Project management involves understanding the life cycle of a project to achieve its objectives within the agreed parameters.

Expert Prototyping

You can: use a variety of prototyping methods share best practice and coach others look at strategic service design end to end

Government Digital and Data Profession Capability Framework

Prototyping in code

Prototyping a service or product involves exploring, testing and sharing different concepts before committing to the final design.

Expert Prototyping in code

You can: create and validate a dynamic prototype

Government Digital and Data Profession Capability Framework

Strategic thinking

Strategy involves creating a plan to achieve a team or organisation's objectives.

Practitioner Strategic thinking

You can: define strategies and policies, providing guidance to others on working in the strategic context evaluate current strategies to ensure business requirements are being met and exceeded where possible

Government Digital and Data Profession Capability Framework

User focus

User focus involves understanding the user needs to develop a detailed understanding of the problems that need to be solved.

Expert User focus

You can: give direction on which tools or methods to use demonstrate experience in meeting the needs of users across a variety of channels bring insight and expertise in how user needs have changed over time to ensure they're met by the business apply strategic thinking to provide the best service for the end user

Government Digital and Data Profession Capability Framework

Working within constraints

Web performance optimisation involves improving the efficiency and speed with which web pages load in a browser.

Working Working within constraints

You can: identify, communicate and work within constraints challenge the validity of constraints ensure standards are being met

Qualification Components

Title Awarding Bodies
FEDIP Senior Practitioner The Federation for Informatics Professionals
BCS Practitioner Certificate in Systems Design BCS - The Chartered Institute for IT
BCS Foundation Certificate in Agile BCS - The Chartered Institute for IT

The Professional Body Responsible for this job family is BCS. This job role profile was created in collaboration with BCS, using Role Model Plus.

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