Senior Data Analyst

Summary

Supports data analysis needs of specific management or governance processes or operational areas. Investigates the need for data analysis and reporting where there is some complexity and ambiguity. Selects and applies non-standard data analysis tools and techniques to provide insights and aid decision-making. Selects, acquires and integrates data for analysis. Identifies opportunities to digitise and streamline operational data handling and optimise data analysis capabilities.

Work Activity Components

Title Details
Information requirements and search (Level 4)(BINT) Determines what information is required and defines search and other criteria to meet a specified requirement.
Process, methods and standards (Level 4)(BINT) Develops and applies processes to support the analysis needs of the organisation. Defines standard and non-standard techniques and tools to deliver data analysis such as OLAP reporting, data mining, predictive analysis and data storytelling.
Testing (Level 4)(VISL) Plans, designs and conducts tests of data visualisation to assure it meets the needs of end users, that data is succinct and that information maps to underlying raw data through known and appropriate translation and visual representation techniques. Corrects errors and retests to achieve an error-free result.

Technical Skills

Title Details Depth
Database Software Software that enables the user to capture, create, populate and manipulate data structures and where appropriate unstructured data. Proficient in
Business Environment The business environment relating to own sphere of work (own organisation and/or closely associated organisations, such as customers, suppliers, partners and competitors), in particular those aspects of the business that the specialism is to support (i.e. localised organisational awareness from a technical perspective). Familiar with
Graphic Layering The use of graphic design, shapes, colours and plotting techniques to represent data. Familiar with graphic layering and using GIS information. Familiar with
Module Management The use of version control and linked versions (module management) to record and store versions of data sets and the associated versions of algorithms that led to a data visualisation and/or outcome. e.g. tools that provide such capability. Familiar with

Other Skills

Title Details Depth
Standards Writing Techniques Principles, methods and techniques for establishing, documenting, and maintaining standards. Aware of

Training

Title Details
Information and Data Modelling Tools and techniques used to investigate, analyse and model the structure, relationships and use of data and information within an organisation.
Coaching Concepts, methods and techniques for providing coaching in subject specialisms to individuals or groups (e.g. GROW model).
Data Management Data management concepts, methods, tools and techniques relating to the planning, development, implementation, administration and curation of data.

Professional Development Activity (PDA)

Title Details PDA Group
Deputising Standing in for supervisor or manager on a temporary basis during periods of absence. Broadening Activities
Job Shadowing and Special Assignments Undertaking temporary periods or secondments in other roles, particularly those that offer a new perspective on own function or exposure to other environments and cultures. Broadening Activities
Research Assignments Exploring a topic which is not part of own normal responsibilities and presenting findings to colleagues and/or management Increasing Knowledge
Gaining Knowledge of Activities of Employing Organisation Developing an understanding of the potentially diverse range of activities (service, governance, administrative, regulatory, commercial, charitable, industrial, etc.) undertaken by the employing organisation. Increasing Knowledge
Gaining Knowledge of IT Concepts and Techniques Undertaking study, learning and, where possible, practice in IT concepts and techniques external to own function. Increasing Knowledge
Participation in Professional Body Affairs Taking an active part in professional body affairs at branch, specialist group, committee or board level. Participation in Professional Activities
Negotiating and Influencing Undertaking learning and practice of negotiating with and influencing others. Developing Professional Skills

Qualification Components

Title Awarding Bodies
FEDIP Senior Practitioner The Federation for Informatics Professionals
BCS Professional Certificate in Data Analysis BCS The Chartered Institute for IT

Government Digital and Data Profession Capability Framework Skills

Skill Level

Logical and creative thinking

Practitioner Logical and creative thinking

You can: ensure that the most appropriate actions are taken to resolve problems as they occur co-ordinate teams to resolve problems and implement solutions and preventative measures

Additional Frameworks

National Competency Framework for Data Professionals in Health and Care

Behaviours

Title Details
Delivering outcomes (B1.1) (Level Three) You initiate work with others in your team and beyond in order to bring about a generally agreed outcome.
Communicating within a hierarchy (B1.2) (Level Three) You are able to communicate to those in authority when their requests are in conflict with each other.
Generating consensus (B1.3) (Level Three) You are generally able to quickly gather a consensus of opinion to support your ideas.
Logical arguments (B1.4) (Level Three) You are able to construct a clearly predicated argument with logically consistent conclusions.
Negotiation (B1.5) (Level Three) You are able to negotiate exchanges over multiple poles of interest in order to achieve a specific result.
Generating support (B1.6) (Level Three) You are always able to gather help with minimal effort when faced with a tricky problem.
Influence (B1.7) (Level Three) You are able to apply influence even when faced with being influenced by a number of peers.
Equality (B2.1) (Level Three) You make extra efforts to ensure that, where the voices of certain groups are not being heard, you take the time to hear them.
Challenging discrimination (B2.2) (Level Three) You articulate, when prompted, the fact that discrimination of any kind will not be tolerated by your organisation and signpost issues to senior management for immediate resolution.
NHS Constitution (B2.3) (Level Three) You have a detailed understanding of following the behaviours and values listed in the NHS Constitution.
Supporting others (B2.4) (Level Three) You are supportive of others and take time to ensure they are okay. Whilst ensuring everyone has someone to talk to, you ensure that you are able to talk to someone when you need to as well.
Open environment (B2.5) (Level Three) You help to model an open environment by facilitating sessions for underrepresented and marginalised individuals to share their lived experiences with you and your colleagues, asking questions and escalating concerns to your line manager.
Written communication (B3.1) (Level Three) You are able to convey complex written ideas, citing a variety of sources, in a clear and concise manner.
Discussing complex ideas (B3.2) (Level Three) You are able to discuss complex ideas in a clear and accessible manner to a non-technical audience.
Delivering complex ideas (B3.3) (Level Three) You deliver complex ideas and insights to a diverse range of audiences.
Understanding new ideas (B3.4) (Level Three) You are able to understand new and complex ideas from multiple sources in order to convey the information concisely.
Reading audiences (B3.5) (Level Three) You are able to assess how comfortable someone is in understanding your information and naturally cover the information they are unclear on in a new and accessible manner.
Problem sharing (B4.1) (Level Three) You regularly work on problems with others outside of your immediate work area while respecting pre-agreed boundaries.
Seeking opinions (B4.2) (Level Three) You seek out the opinions of a number of others to create a rich solution to a problem.
Sharing best practice (B4.3) (Level Three) You collate and offer best practice in your area and openly share your findings.
Embedding best practice (B4.4) (Level Three) You seek out exemplars of "what good looks like" and embed them within your area.
Patient impact (B5.1) (Level Three) You seek out ways of making your actions better for patients.
Understanding the customer (B5.2) (Level Three) You take time to consult with the client, offering a range of solutions.
Customer service (B5.3) (Level Three) You spend time on complex problems to understand the customer's perspective and solutions that would add value.
Customer solutions (B5.4) (Level Three) You seek out new and innovative solutions to proactively inform customers of efficiencies in your provision.

Leadership

Title Details
Empathy and understanding (Level Three) You are always available to your team and consistently act with care, empathy and compassion.
Pressure (Level Three) You are able to explain to those around you why organisational and political pressures make it seem like senior managers are pulling in a different direction sometimes.
EDI (Level Three) You actively engage in your organisation's EDI networks and take care to appreciate the lived experiences of those people different to you.
Team support (Level Three) You back your team consistently when questioned in public.
Positivity (Level Three) You are able to act effectively and fairly when under pressure whilst being aware of the dangers of favouritism on morale.
Innovation (Level Three) You seek out innovations that will support your team's work.
Safe to fail (Level Three) You will promote your team's successes publicly and examine failures privately, taking responsibiity for those failures in public.
Fairness (Level Three) You understand the preferences and strengths of individuals within your team and can utilise them effectively whilst developing their skills in other areas.
Opportunities (Level Three) You empower the team to follow through on new ideas or processes, providing a safe environment in which to try new things.
Goals (Level Three) You set clear goals and articulate achievable expectations.
Performance (Level Three) You offer support to your team to exceed expectations.
Motivation (Level Three) You consistently celebrate success but also promote learning through failure in safe environments.
Expectations (Level Three) You are able to articulate disappointment when the efforts of others fall below expectations.
Succession planning (Level Three) You are able to readily identify those in your team who have the opportunity to excel at their level and beyond and use this knowledge to begin succession planning.
Managing expenditure (Level Three) You are able to manage your expenditure and ensure you have no quarterly or annual overspend.
Budget control (Level Three) You are able to plan and manage your budgets ensuring that you have the enough money allocated to the correct area.
Forecasting (Level Three) You are able to produce accurate forecasts based on current expenditure and foreseen developments within your team.
Business cases (Level Three) You are able to highlight the need for a business case in new areas or work and identify options for appraisal.
Headcount (Level Three) You are able to accurately plan workload to headcount, identifying how much is required in each area.
Recruitment (Level Three) You take time to build your recruitment processes around professional standards whilst ensuring that the process remains open and transparent for all.
Supporting ambition (Level Three) You understand the backgrounds and motivations for all members of your team and ensure that all efforts are made to support their ambitions whilst aligning them to the needs of the organisation.
Training opportunities (Level Three) You provide ample opportunity for training for all members of your team whether that is from internal colleagues, external organisations or specialist providers.
Professional development (Level Three) You ensure that all staff are able to focus a portion of their work time on CPD and ensure that their Personal Development Plans are regularly reviewed, updated and constantly worked on.
Managing external pressures (Level Three) You ensure that time is set aside for the team to focus on each aspect of their role, wherever possible, free from distraction and interruption, protecting them, where possible, from the pressures of other managers outside the department, ensuring their well-being is protected from external pressures.

Data Skills

Title Details
Data transformation (Data Analysis) (DAC1.1) (Level Three) You deconstruct complex business issues and lead on the development of performance measurement regimes.
Data interpretation (DAC1.2) (Level Three) You have a deep understanding of business goals and can turn these into performance measures. 
Context (DAC1.3) (Level Three) You apply a range of techniques to analyse data and provide insight.
Performance measures (DAC1.4) (Level Three) You proactively communicate findings and encourage utilisation of data for business decision-making. 
Insight (Level Three) You look beyond initial requirements, challenge assumptions and generate insight.
Data lifecycle (DAC2.1) (Level Three) You understand the end-to-end lifecycle and charcteristics of the data in your area of work from origin to delivery to local and national consumers. 
Data quality (Data Analysis) (DAC2.2) (Level Three) You understand and can communicate the limitations of the data and how it can be enriched to deliver more relevant information. 
Data cleansing (DAC2.3) (Level Three) You specify how data should be cleansed and prepared and ensure processes and documentation reflect this to ensure valid and replicable results. 
Analysis standards (DAC2.4) (Level Three) You peer-review colleagues' analysis to ensure quality and consistency.
Data models (DAC2.5) (Level Three) You integrate qualitatitive and quantitative data to augment analysis, develop complex models and devise hypotheses for testing. 
Data security (DAC 2.6) (Level Three) You have a good knowledge of data security, data protection legislation and best practice. 
Alignment (DAC2.7) (Level Three) You proactively engage with stakeholders to explore their needs, search for complementary data sources, explore the limits of the available data and promote business decision-making based on the data.
Data risk (DAc2.8)(Level One) You can follow and contribute to practices and procedures describing the production of regular analyses and reports.
Data governance (Data Analyst) (DAC 2.9)(Level One) You are aware of the stringent data governance requirements in healthcare environments and follow all data security procedures as directed locally and nationally.
Analytical techniques (Level Three) You have a good knowledge of predictive, prescriptive and evaluative analytical techniques. 
Analytical tools DAC 3.2 (Level Three) You develop deeper expertise in relevant tools,applications and systems and share your knowledge with others. 
Statistical practices DAC 3.3 (Level Three) You can apply a range of statistical practices and can advise on best practice and guide others to a high standard. 
Solving business issues DAC 3.4 (Level Three) You can determine which tools and techniques to use to explore or solve a variety of business issues. 
Tool adoption DAC 3.5 (Level Two) You can adopt the most appropriate tool for the tasks. 
Knowledge sharing DAC 3.6 (Level Three) You share your knowledge to help others develop analytical skills.
Emerging tools DAC 3.7 (Level Three) You engage with the wider analytical community to seek out new tools and techniques and translate those to local applications.
Problem analysis DAC 4.1 (Level Three) You are able to analyse the causes for a range of complex problems and utilise analytical techniques to solve them including developing new processes that have not previously been attempted.
Underlying questions DAC 4.2 (Level Three) You work with the requestor of the analysis to examine the underlying question and apply your knowledge to generate an approach to the analysis.
Preferred approach DAC 4.3 (Level Two) You are able to employ a number of problem solving techniques (e.g. root cause analysis) to identify the reason for unexpected problems with routines, and utilise a range of skills to solve these.
Appropriate media DAC5.1 (Level Three) You can communicate accurate information to technical and non-technical audiences. 
Shaping communication DAC5.2 (Level Three) You can turn complex data analyses into clear and compelling messages and you can present those analyses with visualisations to communicate complex messages. 
Analysis presentation DAC5.3 (Level Three) You understand how information can be misunderstood or misrepresented and understand how to convey uncertainty in your findings. 
Delivering messages DAC5.4 (Level Three) You can communicate negative and positive information to stakeholders and know how to facilitate discussions within multisdisciplinary teams. 
Influence (B1.7) (Level Three) You are able to apply influence even when faced with being influenced by a number of peers.
Professional development (Data Analyst) DAC6.1 (Level Three) You are able to assess your own training requirements and those of less experienced colleagues and proactively identify relevant learning opportunities. 
Development opportunities (Data Analyst) DAC6.2 (Level Three) You embrace opportunities to add to the variety of services you and your team provide analysis to.
Professional values DAC6.3 (Level Three) Your analytical skills and business awareness are suitably advanced for you to act as a role model and mentor for more junior colleagues. 
Professional standards DAC6.4 (Level Three) You support those colleagues in reflective practice, signpost opportunities to build their portfolio of work and advocate for professional registration. 
Professional networking (Data Analysis) DAC6.5 (Level Three) You are active in the wider analytical community, sharing your work and actively engaging in a network of your peers. 
Advocacy DAC6.6 (Level Three) You act as an advocate for professional values and standards and promote well-being amongst your colleagues.
Data Visualisation (Level Two) You can import data into underlying data models. You understand the relational structure of the data and use the most appropriate visualisation method.
Statistical Process Control (Level Two) You understand the statistics and assumptions behind XmR charts, including when they are not the best method to use. You know the other types of SPC charts for different data types.
Descriptive and Explicative Analytics (Level Two) You understand variablilty and how it affects the data being analysed. You understand how descriptive statistics such as prevalence and incidence are interdependent. You are able to describe data in an unambiguous fashion.
Predictive and Prescriptive Analytics (Level Two) You are able to use key techniques in predictive analytics including regression methods and use them with different data types. You can select the appropriate technique for the subject.
Evaluative Analytics (Level Two) You understand the iterative nature of evaluative techniques. You can identify when there is a cause and effect relationship and take into account the related time lag within any evaluative analysis.
Advanced Statistics (Level Two) You understand key regression models, cluster analysis, factor analysis, principal component analysis etc. You apply the currect techniques to the business questions. You understand the limits and assumptions behind each technique.
Longitudinal Analysis (Level Two) You can identify when longitudinal analysis is suitable and know the key techniques for analysis. You understand repeated measures designs and the limitations of standard statistical techniques.

Project Skills

Title Details
Business cases (WP1.1) (Level Three) You assess business requirements with stakeholders and draft business cases for your area of expertise, highlighting benefits, risks and costs and ensuring issues such as sustainability are addressed where appropriate.
Scope (WP1.2) (Level Three) You adopt rigorous scope, quality and change management practices and ensure they are adhered to throughout the team.
Reviews (WP1.3) (Level Three) You contribute to project reviews, documenting and communicating where lessons are learned.
Advice and monitoring (WP2.1)(Level Three) You advise on and monitor budgets for time, resources and other costs for data and digital project activities enforcing budget controls.
Complexity (Level Two) You understand and can articulate when the complexity of a proposed project requires further professional management or support.
Scheduling (WP2.3)(Level Three) You sequence the activities in data and digital projects logically, effectively and efficiently, incorporating any lessons learned from similar past projects.
Refinement (Level Two) You refine the plan within your work area to take account of any authorised changes communicating actions, progress and results with project managers.
Resource identification (WP3.1)(Level Three) You identify and budget for the resources required to fulfil the project plan's requirements.
Skill acquisition and management (WP3.2)(Level Three) You plan for the recruitment of staff with additional required skill sets, liaising with HR and/or other providers to source skilled staff to fulfil project roles, onboard and manage them and their workloads.
Additional tools and resources (Level Three) You cost and acquire, deploy and contract for the support of additional tools and resources such as hardware, software, training and data sources for the course of the project life cycle.
Resource allocation (Level Two) You plan the allocation of existing resources to project work whilst effectively maintaining business as usual wherever feasible.
Project management (WP4.1)(Level Three) You manage the allocation and co-ordination of project-related activities, collaborating with project managers to establish and embed key risk management and issue resolution processes.
Pilots and testing (WP4.2)(Level Three) You lead on the scoping of testing and pilots, reporting key findings and re-assessing the expected benefits.
Implementation (WP4.3)(Level Three) You engage with project beneficiaries to co-ordinate effective roll-out.
Communications (Level Two) You communicate effectively with others, adapting your style and approach as and when required.
Business change (WP5.1)(Level Three) You understand the business case for change and how data and digital can facilitate that, collaborating with project managers to define an achievable technological outcome which fosters new ways of working.
Assurance (WP5.2)(Level Three) You positively influence stakeholders, building networks and alliances and lead the focus within data and digital on customer satisfaction.
Evaluation (WP5.3) (Level Three) You ensure appropriate solutions are evaluated and viable alternatives are considered to deliver the intended business benefits.

The Professional Body Responsible for this job family is AphA. This job role profile was created in collaboration with BCS, using Role Model Plus.

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