Background
| Description | Background |
|---|---|
| Takes a logical, analytical approach to problem solving and pays close attention to detail. Has acquired an understanding of information systems concepts and practices, particularly those used within own organisation, and development standards in use across the industry. Has a good knowledge of own organisation's policy framework, management structures and reporting procedures for all aspects of systems development. | Prior Knowledge and Skills |
Work Activity Components
| Title | Details |
|---|---|
| Assessment (EMRG)(Level 5) | Assesses and documents the impacts, threats and opportunities to the organisation of specific technologies, products, services, methods and techniques. Considers their applicability within business and IT strategy, and their potential to influence strategy. |
| Policy, standards and guidelines (PROG)(Level 6) | Develops organisational policies, standards and guidelines for software construction and refactoring. |
| Reviews and monitors (PROG) (Level 6) | Assesses effectiveness of organisational policies, standards and guidelines for software delivery. |
| Planning and leadership (PROG)(Level 6) | Plans and leads software construction activities for strategic, large and complex development projects. |
| Methods and tools(USEV)(Level 6) | Champions high standards in all aspects of the interaction between users and the organisation's systems, products and services including involvement of users in evaluation activities. |
| Barriers and impediments (OFCL) (level 6) | Identifies barriers to progress and offers suggestions on how to address them. Provides advice to senior teams on why barriers should be addressed and the actions required |
| Team performance (OFCL) (level 6) | Helps leadership teams develop shared responsibilities and make decisions which enable sustainable agreements. Champions self-organising workgroups. |
| Workshop design (Level 6) | Designs senior management/stakeholder workshops to address leadership team processes such as decision making, prioritisation, and problem solving at the highest level. Identifies key objectives, sets the agenda, the tools to be used, and the approach to be taken. |
| Workshop facilitation (OFCL) (level 6) | Facilitates cross functional senior management and leadership team workshops, on a continuous basis, to deliver defined goals and outcomes. |
| Development needs (Level 5) | Determines development needs for a professional practice area. Aligns development activities with organisational priorities, learning and development strategies and career pathways. |
| Communities of practice (Level 5) | Promotes the establishment and ongoing development of one or more community of practice (CoP). Encourages participation and ensures alignment with organisational needs. |
Behavioural Skills
| Title | Details |
|---|---|
| Conceptual Thinking | Acquiring understanding and insights regarding the underlying issues in complex problems or situations through the development of abstract representations, the identification of patterns and the analysis of hypotheses. |
| Creativity | Taking innovative approaches to problem solving and/or devising inventive and creative solutions. |
| Cross-Functional and Inter-Disciplinary Awareness | Understanding the needs, objectives and constraints of those in other disciplines and functions. |
| Teamwork | Working collaboratively with others to achieve a common goal. |
| Leadership | Clearly articulating goals and objectives, and motivating and leading others towards their achievement. |
| Follow-up and Monitoring | Checking progress against targets, taking action to resolve exceptions/ issues and reporting and escalating where necessary. |
Technical Skills
| Title | Details | Depth |
|---|---|---|
| Application Systems | Technical or functional understanding of Commercial Off-the-Shelf (COTS) applications and/or other bespoke software deployed within the organisation in order to provide system configuration, audit, technical, and/or functional support. | Expert in |
| Application Development Tools | Software tools which automate or assist part of the development process. | Expert in |
| Configuration Management | The discipline that gives precise control over IT assets and components by recording and maintaining information about the 'configuration items', including hardware devices, computer programs, software licences, documentation, network devices, and data centre facilities (virtualised and static). | Proficient in |
| Programming Languages | A set of codes and syntax (supported by software tools) that enables the unambiguous translation of specified functionality into source code for the creation of computer programs. | Expert in |
| Operational/Service Architecture | Knowledge of the IT/IS infrastructure and the IT applications and service processes used within own organisation, including those associated with sustainability and efficiency. | Proficient in |
| Structured Reviews | Methods and techniques for structured reviews, including reviews of technical work products, test plans, business cases, architectures and any other key deliverables. | Expert in |
| Software Testing Tools | Software tools which automate or assist any part of the testing process across all or part of the testing lifecycle. | Expert in |
| Product Evaluation and Selection | The analytical comparison of IT products against specified criteria (including costs) to determine the solution that best meets the business need. | Familiar with |
| Middleware | Software which forms part of the operating platform infrastructure. | Expert in |
| DevOps | The collaborative approach consisting of agile practices, processes, and procedures designed to facilitate rapid IT service and product delivery. DevOps emphasizes people (and culture) and seeks to improve collaboration between development (Dev) and operations (Ops) teams with the aim of shortening the systems development life cycle to provide continuous release of high-quality software. | Expert in |
| Agile | A collection of methods, practises, tools and techniques, underpinned by the Agile Manifesto, that enable teams to deliver high value products and services in small, workable, increments. An Agile culture typically encompasses concepts such as Servant-Leaders; ceremonies, Stand-Ups, Sprints and Retrospectives; and the deployment of tools and techniques such as Backlogs and A/B Testing. | Expert in |
Other Skills
| Title | Details | Depth |
|---|---|---|
| Techniques for Effective Meetings | Methods and techniques for running effective meetings and for understanding and influencing the roles played by participants. | Expert in |
| Coaching Techniques | Methods and techniques for coaching individuals or groups by a balanced combination of support and direction, which could include use of virtual learning environments plus add-ons to augment feedback specific to work items, workflow or career plans. | Proficient in |
| Standards Writing Techniques | Principles, methods and techniques for establishing, documenting, and maintaining standards. | Proficient in |
| Project Planning and Control Techniques | Methods and techniques associated with planning and monitoring progress of projects. | Proficient in |
| Own Organisation's Learning and Development Procedures | The procedures used within own organisation for staff learning and development. | Familiar with |
Training
| Title | Details |
|---|---|
| Corporate Policies, Standards, Procedures, Guidelines and Tools | Policies, standards, procedures, guidelines, software tools and operating system facilities used in everyday work. |
| Coaching | Concepts, methods and techniques for providing coaching in subject specialisms to individuals or groups (e.g. GROW model). |
| Career/Talent Development Methods and Tools | The background, purpose and approach of the organisation's career/talent development strategies and programmes. Their fundamental elements competency and L&D frameworks, such as SFIAplus; talent management and development planning processes and tools; scheme administration and management; roles and responsibilities; and communication of the benefits. |
| Mentoring | Methods and techniques for providing mentoring support to less experienced individuals. |
| Latest Cyber Security Threats for Senior Execs | Short, high-level, up-to-date and to-the-point briefing on the latest threats and vulnerabilities in cyber security. |
Professional Development Activity (PDA)
| Title | Details | PDA Group |
|---|---|---|
| Job Shadowing and Special Assignments | Undertaking temporary periods or secondments in other roles, particularly those that offer a new perspective on own function or exposure to other environments and cultures. | Broadening Activities |
| Project Assignments | Participating in a project team, working group or task force established to deliver a solution to a specific problem or issue - especially valuable if the group is inter-disciplinary. | Broadening Activities |
| Mentoring | Acting as a mentor, advising those for whom there is no direct responsibility, on matters to do with their job role, career and professional development. | Broadening Activities |
| Gaining Knowledge of Broader IT Issues | Increasing and maintaining currency of knowledge of broader IT issues through reading, attending and participating in seminars or conferences, special studies, temporary assignments etc. | Increasing Knowledge |
| Gaining Strategic Knowledge of Employing Organisation | Developing a comprehensive understanding of the business environment in which the employing organisation operates and its position, policies and direction in relation to health and care, country and global issues. | Increasing Knowledge |
| Gaining Knowledge of Standards and Legislation | Gaining and maintaining knowledge of relevant national and international standards and legislation. | Increasing Knowledge |
| Participation in Professional Body Affairs | Taking an active part in professional body affairs at branch, specialist group, committee or board level. | Participation in Professional Activities |
Qualification Components
| Title | Awarding Bodies |
|---|---|
| FEDIP Leading Practitioner | The Federation for Informatics Professionals |
| EXIN DevOps Master | Exin |
| Chartered IT Professional (CITP) | BCS The Chartered Institute for IT |
Government Digital and Data Profession Capability Framework Skills
| Skill | Level |
|---|---|
|
Availability and capacity management Availability and capacity management involves ensuring services are available with as little down-time or disruption as possible, whilst making sure we have sufficient resources to support emerging business needs. |
Practitioner Availability and capacity management You can: ensure the correct implementation of standards and procedures identify capacity issues, and stipulate and instigate the required changes initiate remedial action |
|
Development process optimisation Training and capability improvement involves identifying and advocating ways to develop the skills, knowledge and performance of individuals or organisations. |
Practitioner Development process optimisation You can: analyse current processes identify and implement opportunities to optimise processes lead and develop a team of experts to deliver service improvements help to evaluate and establish requirements for the implementation of changes by setting policy and standards |
|
Information security Information security involves maintaining the security, confidentiality and integrity of information. |
Expert Information security You can: demonstrate in-depth knowledge of information security design, quality review and quality assure solutions and services with security controls embedded, specifically engineered with mitigation of security threats as a core feature |
|
Modern standards approach Modern development standards involves using the latest technologies and best practices to improve the quality of the software development process. |
Expert Modern standards approach You can: demonstrate a strong understanding of the most appropriate modern standards and practices, and how they are applied coach and guide others in these standards |
|
Programming and build (software engineering) |
Practitioner Programming and build (software engineering) You can: collaborate with others when necessary to review specifications use the agreed specifications to design, code, test and document programs or scripts of medium-to-high complexity, using the right standards and tools |
|
Prototyping Prototyping a service or product involves exploring, testing and sharing different concepts before committing to the final design. |
Expert Prototyping You can: use a variety of prototyping methods share best practice and coach others look at strategic service design end to end |
|
Service support Service support involves fixing service faults and maintaining the underlying infrastructure, ensuring processes are in place to keep the service running efficiently. |
Expert Service support You can: demonstrate a breadth of understanding of service support |
|
Systems design IT systems analysis involves assessing current systems and implementing new ones, to improve the performance and efficiency of an organisation's applications. |
Practitioner Systems design You can: design systems characterised by medium levels of risk, impact, and business or technical complexity select appropriate design standards, methods and tools, and ensure they are applied effectively review the systems designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology |
|
Systems integration |
Expert Systems integration You can: establish standards and procedures across a service product life cycle, including the development product life cycle, and can ensure that practitioners adhere to these manage resources to ensure that the systems integration function works effectively |
|
User focus User focus involves understanding the user needs to develop a detailed understanding of the problems that need to be solved. |
Practitioner User focus You can: collaborate with user researchers and can represent users internally explain the difference between user needs and the desires of the user champion user research to focus on all users prioritise and define approaches to understand the user story, guiding others in doing so offer recommendations on the best tools and methods to use |
The Professional Body Responsible for this job family is BCS. This job role profile was created in collaboration with BCS, using Role Model Plus.