Summary
Plans and manages data analysis activities. Ensures that data analysis processes are robust, efficient and fit for purpose, focusing on automation, key controls and data quality. Advises on the available standards, procedures, methods, tools and techniques. Manages reviews of the benefits and value of data analysis techniques and tools and recommends improvements. Contributes to the development of analytics policy, standards and guidelines.
Work Activity Components
| Title | Details |
|---|---|
| Process, methods and standards (Level 5)(Data) | Sets direction and leads the introduction and use of data analytics techniques, processes, methods and standards to meet business requirements, ensuring consistency of application and service provision. |
| Information requirements and search (Level 5)(BINT) | Evaluates the need for analytics, and assesses the problems to be solved and which internal or external data sources to use or acquire. |
| Automation and opportunities (Level 5)(VISL) | Maintains an awareness of current and emerging information analysis, formatting and visual aids and the relative value and challenge in using the different methods. In particular, to inclusion and accessibility to information. |
Technical Skills
| Title | Details | Depth |
|---|---|---|
| Database Software | Software that enables the user to capture, create, populate and manipulate data structures and where appropriate unstructured data. | Proficient in |
| Business Environment | The business environment relating to own sphere of work (own organisation and/or closely associated organisations, such as customers, suppliers, partners and competitors), in particular those aspects of the business that the specialism is to support (i.e. localised organisational awareness from a technical perspective). | Proficient in |
| Graphic Layering | The use of graphic design, shapes, colours and plotting techniques to represent data. Familiar with graphic layering and using GIS information. | Proficient in |
| Module Management | The use of version control and linked versions (module management) to record and store versions of data sets and the associated versions of algorithms that led to a data visualisation and/or outcome. e.g. tools that provide such capability. | Proficient in |
Other Skills
| Title | Details | Depth |
|---|---|---|
| Standards Writing Techniques | Principles, methods and techniques for establishing, documenting, and maintaining standards. | Proficient in |
Training
| Title | Details |
|---|---|
| Information and Data Modelling | Tools and techniques used to investigate, analyse and model the structure, relationships and use of data and information within an organisation. |
| Data Management | Data management concepts, methods, tools and techniques relating to the planning, development, implementation, administration and curation of data. |
| Coaching | Concepts, methods and techniques for providing coaching in subject specialisms to individuals or groups (e.g. GROW model). |
| Team Dynamics | Team dynamics are critical for organisational success. Without positive team dynamics, the organisation cannot fully leverage employee potential and tap into their skills and experience. An understanding of team dynamics facilitates employee productivity and satisfaction while allowing teams to meet business objectives. Team dynamics methods, tools and techniques, such as Belbin, help individuals understand their role within a particular team, help develop strengths and manage weaknesses as a team member and improve overall team contribution and effectiveness.. |
Professional Development Activity (PDA)
| Title | Details | PDA Group |
|---|---|---|
| Project Assignments | Participating in a project team, working group or task force established to deliver a solution to a specific problem or issue - especially valuable if the group is inter-disciplinary. | Broadening Activities |
| Mentoring | Acting as a mentor, advising those for whom there is no direct responsibility, on matters to do with their job role, career and professional development. | Broadening Activities |
| Research Assignments | Exploring a topic which is not part of own normal responsibilities and presenting findings to colleagues and/or management | Increasing Knowledge |
| Gaining Knowledge of Broader IT Issues | Increasing and maintaining currency of knowledge of broader IT issues through reading, attending and participating in seminars or conferences, special studies, temporary assignments etc. | Increasing Knowledge |
| Gaining Strategic Knowledge of Employing Organisation | Developing a comprehensive understanding of the business environment in which the employing organisation operates and its position, policies and direction in relation to health and care, country and global issues. | Increasing Knowledge |
| Participation in Professional Body Affairs | Taking an active part in professional body affairs at branch, specialist group, committee or board level. | Participation in Professional Activities |
| Negotiating and Influencing | Undertaking learning and practice of negotiating with and influencing others. | Developing Professional Skills |
| Management Development | Undertaking learning and best practice of the skills appropriate to managing all or part of an organisation, including business and financial management, benefits management, people management, management of change and strategic planning. This will require both on and off the job learning and may include participation in an appropriate development programme such as MBA or DMS (Diploma in Management Studies). | Developing Professional Skills |
Qualification Components
| Title | Awarding Bodies |
|---|---|
| FEDIP Leading Practitioner | The Federation for Informatics Professionals |
| Enterprise Big Data Analyst (EBDA) | Enterprise Big Data Framework |
| Certified Business Intelligence Professional (CBIP) | TDWI Transforming Data with Intelligence |
Government Digital and Data Profession Capability Framework Skills
| Skill | Level |
|---|---|
|
Logical and creative thinking |
Expert Logical and creative thinking You can: anticipate problems and know how to prevent them understand how problems fit into the larger picture describe problems and help others to do so build problem-solving capabilities in others |
Additional Frameworks
National Competency Framework for Data Professionals in Health and Care
Behaviours
| Title | Details |
|---|---|
| Delivering outcomes (B1.1) (Level 5) | You are able to work on, and lead, diverse teams from multiple organisations to achieve a shared goal, even where there are conflicts. |
| Communicating within a hierarchy (B1.2) (Level 5) | You only use hierarchical influence where there is no other type of influence that can be used and it is suitable to do so. |
| Generating consensus (B1.3) (Level 5) | You are able to work with a diverse range of people and win their hearts and minds to support your goal. |
| Logical arguments (B1.4) (Level 5) | You are able to debate appropriate complex subjects with a range of experts to agree the balance of probability. |
| Negotiation (B1.5) (Level 5) | You are able to lead and win complex debates, sometimes over a long period of time often with confrontational and adversarial opponents. |
| Generating support (B1.6) (Level 5) | You have created a team of leaders for who their teams consistently go above and beyond |
| Influence (B1.7) (Level 5) | You are often the lead for organisation wide initiatives and have strong relationships across organisations. |
| Equality (B2.1) (Level 5) | You are an ally for underrepresented and marginalised groups and model an open environment by encouraging staff to actively seek out input from these individuals. |
| Challenging discrimination (B2.2) (Level 5) | You are able to engage in the most sensitive ED&I issues, often in the public eye, and deal with them with the utmost dignity, respect and fairness. |
| NHS Constitution (B2.3) (Level 5) | You are seen as an ambassador of promoting the behaviours and values of the NHS Constitution. |
| Supporting others (B2.4) (Level 5) | You lead by example and are open and honest about health and wellbeing issues. You take adequate time for yourself as you know that must be done before you can create an effective system for others |
| Open environment (B2.5) (Level Four) | You are an ally for underrepresented and marginalised groups and model an open environment by facilitating sessions for these individuals to share their lived experiences with you and your colleagues. |
| Challenging disrespect (B2.6) (Level Four) | You support staff to understand the impact of disrespectful behaviour and support them in challenging it. |
| Written communication (B3.1) (Level 5) | You are capable of having a number of articles published in national or international publications should the opportunity arise. |
| Discussing complex ideas (B3.2) (Level 5) | You are able to engage in complex technical debates with other specialists, from a variety of disciplines, whilst using accessible and accurate language. |
| Delivering complex ideas (B3.3) (Level 5) | Your confidence in your expertise enables others to feel confident and at ease with your contribution, even beyond your specialism. |
| Understanding new ideas (B3.4) (Level 5) | You can easily strip complex problems to the root cause and convey this to people from a variety of backgrounds. |
| Reading audiences (B3.5) (Level 5) | You can impart complex ideas to a diverse audience in simple terms without having to explain a number of different ways. |
| Problem sharing (B4.1) (Level 5) | You promote collaboration opportunities throughout the organisation and beyond. |
| Seeking opinions (B4.2) (Level 5) | You seek out opportunities for cross organisational working for those in your area of work. |
| Sharing best practice (B4.3) (Level 5) | You promote the success of your area in and outside of your organisation. |
| Embedding best practice (B4.4) (Level 5) | You attract examples of what good looks like both regionally and nationally and implement the most relevant to your area. |
| Patient impact (B5.1) (Level 5) | You ensure all work within your area offers the most efficient support to customers and patient outcomes. |
| Understanding the customer (B5.2) (Level 5) | You create opportunities for joint working with the customer to ensure efficient utilisation of the service. |
| Customer service (B5.3) (Level 5) | You pre-empt changes within health and care to ensure the service is always able to deliver the best solutions. |
| Customer solutions (B5.4) (Level 5) | You seek out opportunities for your service to learn cutting edge technologies that could be advantageous to the customer. |
Leadership
| Title | Details |
|---|---|
| Empathy and understanding (Level Five) | You act with care, empathy and understanding and find the time to know the people within your team. |
| Pressure (Level Five) | You have an acute awareness of organisational and political pressure and are able to influence at the highest levels in order to alleviate them. |
| EDI (Level Five) | You act as a champion for EDI issues and ensure that everyone within your remit shows compassion and understanding to those with differing life experiences and ensure that all opportunities are open and fair to all. |
| Compassion (Level Five) | You show compassion to others who are struggling and create solutions to difficult emotional situations. |
| Bringing people together (Level Five) | You are a leading exponent of bringing people together to work towards joint goals that were not at first visible. |
| Team support (Level Five) | The goals and expectations you set for your unit are both achievable and aspirational. |
| Positivity (Level Five) | You approach discussions on targets with positivity and use challenges as a means to develop innovative solutions. |
| Innovation (Level Five) | Your team often hears you praising their work to others. |
| Safe to fail (Level Five) | You promote the importance of learning through failure and set up safe environments where your team can develop their abilities safely, creating an environment where failure is celebrated as the first indicator of progress. |
| Fairness (Level Five) | You act as an aspirational figure for those working within your business unit. |
| Opportunities (Level Five) | You will maintain a strong overarching knowledge of the data profession in order to highlight opportunities and enhance your team's confidence in you as a leading data professional. |
| Goals (Level Five) | You foresee shifts in staffing requirements and plan personnel and succession accordingly. |
| Performance (Level Five) | You deliver messages around performance in an unambiguous but approachable manner. |
| Motivation (Level Five) | People within your team have a clear understanding of their career path and feel valued and supported in achieving it. |
| Expectations (Level Five) | You have high hopes of your team but make low demands so that everyone knows that what is expected is different to that which is hoped for and that not doing what is expected is not acceptable. |
| Developing talent (Level Four) | You take pride in the talent of your team and go to great lengths to develop their skills and innovations. |
| Succession planning (Level Three) | You are able to readily identify those in your team who have the opportunity to excel at their level and beyond and use this knowledge to begin succession planning. |
| Managing expenditure (Level Five) | You are able to set, monitor and adjust expenditure to ensure your teams have the requisite resources are in place for the year's priorities. |
| Budget control (Level Five) | You are able to set, monitor and adjust annual budgets to ensure individual projects don't overspend unless it is done so with the conscious ssacrifice of other areas of work. |
| Forecasting (Level Five) | You are able to produce accurate budgets based on aspiration and foreseen developments in the responsibilities placed on your department. |
| Business cases (Level Five) | You are able to assess the merits of business cases and options appraisals and balance these in line with business needs and financial capacity. |
| Headcount (Level Five) | You are able to manage a large staffing budget to make sure each team has the requisite number of staff to achieve goals and restructure personnel to achieve objectives. |
| Recruitment (Level Five) | You ensure that funding is in place for the appropriate recruitment and retention of staff whilst leading by example on recruiting to promote equality, diversity and inclusion. |
| Supporting ambition (Level Five) | You take the time to talk to all staff members within your remit and encourage your managers to support their ambitions, providing solutions where these diverge from perceived organisational drivers. |
| Training opportunities (Level Five) | You ensure that your managers enable training on a regular basis within their unit and have ample access to training for their own development. You ensure that everyone has access to the best training, balancing cost with quality. |
| Professional development (Level Five) | You lead by example with your focus on CPD and PDP, even discussing yours with members of your team where appropriate. |
| Managing external pressures (Level Five) | You support your direct reports by showing them how to deal with the political and organisational pressures from outside of the department and give them the tools to evaluate perspectives and push back on work that is not as high a priority. |
Data Skills
| Title | Details |
|---|---|
| Data transformation (Data Analysis) (DAC1.1) (Level Five) | You can apply innovative approaches to resolve business and team issues. |
| Data interpretation (DAC1.2) (Level Five) | You guide colleagues to create and interpret strategic insights. |
| Context (DAC1.3) (Level Five) | You can apply innovative approaches to resolve business and team issues. |
| Performance measures (DAC1.4)(Level Five) | You ensure these frameworks are continuously aligned to business needs and strategy. |
| Insight(Level Five) | You look beyond initial requirements, challenge assumptions and communicate insight. |
| Difficult Messages(Level Five) | You confidently communicate difficult messages based on the data. |
| Data lifecycle (DAC2.1)(Level Five) | You appraise the accuracy and quality of a range of data ensuring that data is fit for the intended analysis and that the analytical products are suitable for their audience. |
| Data quality (Data Analysis) (DAC2.2)(Level Five) | You anticipate and remove blockages to the processing of data and influence senior stakeholders to facilitate the creation and flow of appropriate data. |
| Data cleansing (DAC2.3)(Level Five) | You can explain data patterns and their implications on interpretation and promote data-driven decision-making. |
| Analysis standards (DAC2.4)(Level Five) | You oversee the development of systems to provide continuous availability of business-critical data. |
| Data models (DAC2.5)(Level Five) | You advise and support your team on the most appropriate analytical techniques to use and create models that support the business strategy, supporting your team to do so. |
| Data security (DAC 2.6)(Level Five) | You oversee the development of systems to provide continuous availability of business-critical data. |
| Alignment (DAC2.7)(Level Five) | You ensure analysis is aligned to business needs and exploit technologies to automate repetitive outputs. |
| Data risk (DAc2.8)(Level Five) | You identify and mitigate risks to the data flows and processing capacity and implement improvements. |
| Data governance (Data Analyst) (DAC 2.9)(Level Five) | You anticipate and plan for changes to any business or technical constraints. |
| Data Protection(Level Five) | You have good knowledge of data security and of applying data protection principles and legislation. |
| Analytical techniques(Level Five) | You have advanced expertise across a range of techniques or you may have a recognised deep expertise in a narrower range of specialisms. |
| Analytical tools DAC 3.2(Level Five) | You have advanced expertise in relevant tools, applications and systems and share your knowledge with others. |
| Statistical practices DAC 3.3(Level Five) | You exemplify best practice with methods and tools and guide others to a high standard. |
| Solving business issues DAC 3.4 (Level Four) | You can determine which tools and techniques to use to explore or solve a variety of business issues. |
| Tool adoption DAC 3.5 (Level Four) | You develop systems and processes to improve the use of tools and techniques employed in your organisation. |
| Knowledge sharing DAC 3.6(Level Five) | You understand, teach and supervise a wide range of practices. |
| Emerging tools DAC 3.7 (Level Four) | You actively seek out emerging tools and techniques and find ways to apply them. |
| Analytics community DAC 3.8 (Level Four) | You engage with the wider analytical community to share learning. |
| Problem analysis DAC 4.1(Level Five) | You have insight into complex, multi-system problems which allows you to formulate and propose strategies which engage a wide range of stakeholders which can deliver positive change both regionally and nationally. |
| Underlying questions DAC 4.2 (Level Four) | You can design and test new techniques which can be replicated in other areas of analytics. |
| Preferred approach DAC 4.3 (Level Two) | You are able to employ a number of problem solving techniques (e.g. root cause analysis) to identify the reason for unexpected problems with routines, and utilise a range of skills to solve these. |
| Appropriate media DAC5.1(Level Five) | You can mediate between people and mend relationships, communicating with stakeholders at all levels. |
| Shaping communication DAC5.2(Level Five) | You know how to proactively manage expectations and facilitate discussions in high risk or complex circumstances or under constrained timescales. |
| Analysis presentation DAC5.3(Level Five) | You can speak on behalf of the analyst community to large audiences inside and outside the healthcare economy. |
| Delivering messages DAC5.4 (Level Four) | You know how to communicate negative and positive information to stakeholders and can manage their expectations. |
| Influence (B1.7) (Level Four) | Your opinion is often sought early by peers dealing with politically sensitive issues. |
| Professional development (Data Analyst) DAC6.1(Level Five) | You can implement/develop new and creative methods with emerging analytics for your organisation and the wider community. |
| Development opportunities (Data Analyst) DAC6.2 (Level Four) | You identify development opportunities for yourself and those around you, adopting innovations and practices learned from the wider analytics community. |
| Professional values DAC6.3 (Level Four) | You can focus on these initiatives to support the enhancement of patient care as an ultimate goal and this will be recognised beyond your organisation. |
| Professional standards DAC6.4(Level Five) | You champion professional standards for analysts throughout the wider health economy and promote the well-being of all personnel. |
| Professional networking (Data Analysis) DAC6.5(Level Five) | You proactively collaborate at regional or national level to improve analytics throughout the healthcare environment. |
| Advocacy DAC6.6(Level Five) | You can influence national policy on "what good looks like". |
| Data Visualisation (Level Three) | You can use underlying coding such as mCODE, DAX etc to create the most efficient datasets to visualise. You can tell a story using data. |
| Statistical Process Control (Level Three) | You understand the different types of SPC charts and when each should be used. You have knowledge of process redesign and its dependence on removing special cause variation. |
| Descriptive and Explicative Analytics (Level Three) | You produce indicators and metrics that clearly measure what is required. You understand and apply reliability and validity assessments. You select the most appropriate methods of visualisation. |
| Predictive and Prescriptive Analytics (Level Three) | You understand the difference between predictive and prescriptive analysis, and have knowledge of tools and techniques for prescriptive analysis including business modelling and algorithms. You are aware of the link to machine learning. |
| Evaluative Analytics (Level Three) | You understand the role of proxy measures for less straightforward outcomes. You can assess these measures and quantify their uncertainty. You can evaluate previous research to determine appropriate measures. |
| Advanced Statistics (Level Three) | You know all standard advanced statistical techniques and keep up to date with new developments e.g. time series modelling using ETS, ARMA, ARIMA, BATS, TBATS etc. You understand the context for these developments and their limitations. |
| Longitudinal Analysis (Level Three) | You understand pragmatic differentiation between independent measures and repeated measures design. You understand how changing populations can affect analysis and choice of techniques used. You understand data attrition. |
Project Skills
| Title | Details |
|---|---|
| Business cases (WP1.1)(Level Five) | You promote accountability for all digital and data staff involved in project work by modelling the highest professional standards. |
| Scope (WP1.2) (Level Five) | You analyse the portfolio of projects in data and digital and liaise with others to ensure projects of the greatest utility for the business are supported by senior leaders, drawing on lessons learned within the data and digital community. |
| Reviews (Level Four) | You advise on the coherence of programmes in data and digital to maximise the effectiveness of time and available skills within the business. |
| Quality assurance - Data and digital (Level Four) | You lead quality assurance in data and digital, drawing on external expertise where necessary, learning lessons and sharing those with the wider data and digital community for their project work. |
| Advice and monitoring (Level Four) | You monitor and manage the capacity of data and digital teams to meet current project plans, escalating any issues with skills, timeframes and other resources impacting upon project plans with colleagues in project management. |
| Complexity (Level Two) | You understand and can articulate when the complexity of a proposed project requires further professional management or support. |
| Scheduling (WP2.3)(Level Three) | You sequence the activities in data and digital projects logically, effectively and efficiently, incorporating any lessons learned from similar past projects. |
| Refinement (Level Two) | You refine the plan within your work area to take account of any authorised changes communicating actions, progress and results with project managers. |
| Resource identification (WP3.1)(Level Five) | You ensure fully funded resources for projects are in place and optimised across any programmes, convincingly arguing their business value to non-data and digital colleagues and project stakeholders. |
| Skill acquisition and management (WP3.2)(Level Three) | You plan for the recruitment of staff with additional required skill sets, liaising with HR and/or other providers to source skilled staff to fulfil project roles, onboard and manage them and their workloads. |
| Additional tools and resources (Level Three) | You cost and acquire, deploy and contract for the support of additional tools and resources such as hardware, software, training and data sources for the course of the project life cycle. |
| Resource allocation (Level Two) | You plan the allocation of existing resources to project work whilst effectively maintaining business as usual wherever feasible. |
| Project management (WP4.1)(Level Five) | You ensure the team's project delivery activities have sufficient resources to co-exist with business as usual. |
| Pilots and testing (WP4.2)(Level Five) | You oversee the reported risks and issues affecting data and digital roles in projects and programmes. |
| Implementation (WP4.3)(Level Five) | You engage with the wider business, project managers and stakeholders to map out all necessary resources and activities including education in new ways of working and enhancing data-literacy in the business for effective and sustained implementation. |
| Communications (Level Two) | You communicate effectively with others, adapting your style and approach as and when required. |
| Business change (Level Five) | You understand the business and technological drivers for change and communicate that vision with stakeholders within and beyond the technological functions. |
| Assurance (WP5.2) (Level Five) | You bring a holistic perspective, integrating change initiatives across programmes and build lasting solutions which are owned by the whole business. |
| Evaluation (WP5.3) (Level Three) | You ensure appropriate solutions are evaluated and viable alternatives are considered to deliver the intended business benefits. |
The Professional Body Responsible for this job family is AphA. This job role profile was created in collaboration with BCS, using Role Model Plus.