Summary
A junior user researcher is embedded in a multidisciplinary team to carry out user research activities. At this role level, you will:
have some practical experience but need regular guidance and training to produce your best work and develop your skills
work in combination with a more senior user researcher
Work Activity Components
| Title | Details |
|---|---|
| Collect, analyse and share (Level 3) User research | Documents and shares the outcomes of user research. |
Behavioural Skills
| Title | Details |
|---|---|
| Attention to Detail | Applying specific quality standards to all tasks undertaken to ensure that deliverables are accurate and complete. |
| Verbal Expression | Communicating effectively using the spoken word. |
| Written Expression | Communicating effectively in writing, such as reports and via emails. |
| Teamwork | Working collaboratively with others to achieve a common goal. |
Training
| Title | Details |
|---|---|
| Accessibility | Methods and techniques that ensure that users with physical impairments or learning disorders are not disadvantaged by the system. |
| Security Awareness | Tools and techniques to help users and employees understand the role they play in helping to combat information security breaches and for IT and security professionals to prevent and mitigate risk. |
Professional Development Activity (PDA)
| Title | Details | PDA Group |
|---|---|---|
| Participation in Group Activities | Participating in group activities inside or outside of the working environment that can assist with the development of interpersonal skills. | Broadening Activities |
| Job Shadowing and Special Assignments | Undertaking temporary periods or secondments in other roles, particularly those that offer a new perspective on own function or exposure to other environments and cultures. | Broadening Activities |
| Gaining Knowledge of Employing Organisation | Gaining basic knowledge of the employing organisation, its business, structure, culture, policies, products/services, operations and terminology. | Increasing Knowledge |
| Gaining Knowledge of Surrounding Technical Areas | Gaining knowledge of IT activities in employing organisation external to own function. | Increasing Knowledge |
| Involvement in Professional Body Activities | Attending meetings, seminars and workshops organised by professional body and reading published material, such as journals and web content. | Participation in Professional Activities |
| Team Working | Undertaking learning and practice in the techniques of team and collaborative working. Gaining an understanding of the underlying concepts. | Developing Professional Skills |
| Communications | Undertaking learning and practice in oral and written communications, including report writing and presentation. | Developing Professional Skills |
Qualification Components
| Title | Awarding Bodies |
|---|---|
| FEDIP Associate Practitioner | The Federation for Informatics Professionals |
Government Digital and Data Profession Capability Framework Skills
| Skill | Level |
|---|---|
|
Agile research practices Agile delivery involves encouraging teams to build incrementally, test and iterate their work based on regular feedback and other useful data. |
Awareness Agile research practices You can:
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Analysis and synthesis Analysis and insight involves examining, interpreting and analysing data to help make informed decisions. |
Working Analysis and synthesis You can: understand how to apply basic techniques for the analysis of research data and synthesis of findings effectively involve your team in analysis and synthesis present clear findings that colleagues can understand and use |
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Inclusive research Incident management involves coordinating the response to incident reports, ensuring effective prioritisation, investigation and resolution. |
Awareness Inclusive research You can: demonstrate some awareness of the diversity of users of government services and the need to make government services usable and accessible for everyone |
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Research management, leadership and assurance Leadership and guidance involves providing effective leadership and management through team motivation, decision making, risk management, mediation and professional development |
Awareness Research management, leadership and assurance You can:
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Stakeholder relationship management Stakeholder relationship management involves managing stakeholder requirements and communications throughout a project, while remaining focused on the user needs. |
Awareness Stakeholder relationship management You can:
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Strategic insight Strategy involves creating a plan to achieve a team or organisation's objectives. |
Awareness Strategic insight You can: show an awareness of the need to align user research with team goals to support decision making and action |
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User research methods User research involves methods to identify user needs and understand how users interact with a product or service. |
Working User research methods You can:
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User-centred practice and advocacy User focus involves understanding the user needs to develop a detailed understanding of the problems that need to be solved. |
Awareness User-centred practice and advocacy You can:
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The Professional Body Responsible for this job family is BCS. This job role profile was created in collaboration with BCS, using Role Model Plus.