CXIO

Summary

As a Registered Health and Care Professional reporting to the executive, this transformational leadership role is pivotal to driving innovation and improvement of health and social care services. By leveraging informatics, this role will achieve:

Enhanced patient outcomes and experiences

Digital empowerment of patients and citizens

Compliance with the relevant regulatory standards

High quality integrated care with better health outcomes

Increased staff satisfaction

Financial sustainability

Improved productivity and efficiency

The role leads on new ways of working through the use of digital and informatics technologies, transforming care delivery across all clinical environments and professions. It requires the postholder to act as an ambassador for the agenda across the system including acting as a spokesperson for the organisation.

The post holder will provide expert professional advice and guidance, working collaboratively with health and social care leaders and key stakeholders (e.g. industry, ICO, DWP) to ensure the optimal use of integrated knowledge and information systems across the organisation. They will also foster a culture of innovation and clinical excellence, driving quality improvement, productivity, and efficiency throughout the organisation.

The role will demonstrate that they maintain professional credibility which can be achieved through a variety of activities.

Work Activity Components

Title	Details
Business needs (Level 7)	Formulates the longer term needs of the business, drives and promotes a future state and communicates the longer-term strategy.
Communication (Level 7)	Communicates and embeds strategic management via objectives, accountabilities and monitoring of progress.
External Partners (IRMG) (Level 7)	Engages with external partner organisations to promote good information management across organisational boundaries, seeking to capitalise on appropriate information, and drive better ways of sharing information and human resources from own and other's organisations in support of agreed priorities.
Implementation and controls (IRMG) (Level 7)	Takes overall responsibility for information management (processes, data rules, data integrity), on behalf of the organisation.
Information assets (IRMG) (Level 7)	Directs information resources, to create value for the stakeholders by improving the performance of the organisation, while maintaining the principles of professional standards, accountability, openness, equality and diversity, and clarity of purpose.
Modelling and presentation (IRMG) (Level 7)	Ensures the organisation's business processes and data flows are correctly modelled, and that the information architecture to support these is put in place, maintained up to date, aligned to the data management lifecycle and communicated to all levels of management.
Regulatory compliance (IRMG) (Level 7)	Takes responsibility for compliance with any relevant statutory, internal or external regulations, standards and codes of good practice relating to information and documentation, records management, information assurance, security, quality, and data protection.
Strategy, policy, standards and procedures (IRMG) (Level 7)	Establishes, maintains and communicates the organisation's information management strategy, developing it as an integral part of the business strategy. Ensures that clinical policies and procedures are aligned to digital tools and that digital systems align with professional standards, thereby enabling the workforce to meet their regulatory requirements as set out by the relevant professional body.
Exceptions and programme changes (Level 7)	Manages programme change, through regular reassessment of programme priorities, resolving resource conflicts, and authorising additions, deletions or modifications.
Programme monitoring (PGMG) (Level 7)	Ensures that all programmes remain on target and continue to implement changes that will achieve their objectives, meet real business need, and measurably improve the service and business value set out in the programme business case.
Governance and management (Level 7)	Directs the support and governance framework for knowledge management to ensure that it is robust, secure and trusted, that access to information is controlled and that appropriate management metrics and measures are in place for the effective management of the operation.
Knowledge asset creation (KNOW) (Level 7)	Leads investigations into major options for providing knowledge enabling and new decision-making services, and recommends solutions.
Performance management (Level 7)	Maintains awareness of technology, industry and regulatory directions. Produces business cases for recommended new applications of information and insight, identifying the business impact of alternative strategies, the probability of satisfying organisation needs, the anticipated business benefits and the risks and consequences of failure.
Career paths and mentoring (PEMT)(Level 6)	Mentors and influences senior individuals in consideration of their career opportunities and contribution to the organisation talent pool. Advises on their career paths, and encourages pro-active development of skills and capabilities.
Empowerment and role model (PEMT)(Level 6)	Facilitates effective working relationships within and between senior staff. Motivates, engages with, influences and empowers senior staff. Acts as a role model for senior staff and staff at all levels across the organisation, setting a high standard, acting professionally at all times and working to the highest levels of conduct and ethics.
Formal appraisals (PEMT)(Level 6)	Conducts formal appraisals of the performance of senior staff. Facilitates a dialogue with senior staff about expectations, progress, performance and development needs. Leads on formal processes such as compensation negotiations, grievance procedures, and disciplinary procedures.
Guidance, performance and feedback (PEMT)(Level 6)	Optimises performance of senior staff, measuring and reporting on performance against agreed high level strategy and key performance indicators. Collects data on the performance of senior staff. Gives regular feedback to senior teams as to their contribution towards organisational performance and strategy.
Lead, manage and supervise (PEMT)(Level 6)	Leads, supports and guides the work of senior staff, including allocation, to senior individuals, of management and supervisory responsibilities.
People processes (PEMT)(Level 6)	Participates, as appropriate, in formal processes such as compensation negotiations and disciplinary procedures.
Team dynamics (PEMT)(Level 6)	Champions the importance of skill mix and the understanding of team dynamics to successful team creation, development, operations, and delivery.
Transformation and change (PEMT)(Level 6)	Leads the organisation during times of change, aligning change programmes with the skills and capabilities of key senior staff. Support senior staff, through difficult and challenging change programmes.
Work allocation, support and delegation (PEMT)(Level 6)	Initiates strategic work packages and aligns these with the skills and abilities of senior staff teams. Supports senior staff in the delivery of high impact work packages. Determines and delegates work to individuals and teams, taking full account of skills and capabilities. Influences senior staff teams and is sensitive towards team dynamics.

Behavioural Skills

Title	Details
Commercial Orientation	Understanding commercial considerations and ensuring alignment with them when making decisions or recommending actions.
Conceptual Thinking	Acquiring understanding and insights regarding the underlying issues in complex problems or situations through the development of abstract representations, the identification of patterns and the analysis of hypotheses.
Critical Thinking	The ability to think clearly and rationally; review and evaluation of processes and outputs; the ability to engage in reflective and independent thinking; reasoned thinking involving critique.
Customer Focus	Understanding the needs of the internal or external customer and keeping these in mind when taking actions or making decisions.
Delegation	Delegating tasks, responsibilities and authorities effectively.
Influence, Persuasion and Personal Impact	Conveying a level of confidence and professionalism when engaging with stakeholders, influencing positively and persuading others to take a specific course of action when not in a position of authority.
Interacting with People	Establishing relationships, contributing to an open culture and maintaining contacts with people from a variety of backgrounds and disciplines. Effective, approachable and sensitive communicator in different communities and cultures. Ability to adapt style and approach to meet the needs of different audiences.
Leadership	Clearly articulating goals and objectives, and motivating and leading others towards their achievement.
Organisational Awareness	Understanding the hierarchy and culture of own, customer, supplier and partner organisations and being able to identify the decision makers and influencers.
Planning and Organisation	Determining a course of action by breaking it down into smaller steps and by planning and resourcing each of these, making allowance for potential problems and escalating if necessary.
Providing Direction	Directing others to undertake specified tasks within a defined timescale.
Strategic Perspective	Keeping organisational objectives and strategies in mind, and ensuring courses of action are aligned with the strategic context.

Technical Skills

Title	Details	Depth
Big Data	The discipline associated with data sets so large and/or complex that traditional data processing applications are inadequate. The data files may include structured, unstructured and/or semi-structured data, such as unstructured text, audio, video, etc. Challenges include analysis, capture, curation, search, sharing, storage, transfer, manipulation, analysis, visualization and information privacy.	Familiar with
Business Environment	The business environment relating to own sphere of work (own organisation and/or closely associated organisations, such as customers, suppliers, partners and competitors), in particular those aspects of the business that the specialism is to support (i.e. localised organisational awareness from a technical perspective).	Expert in
Cloud/Virtualisation	The principles and application of cloud/ virtualisation (including ownership, responsibilities and security implications). Use of tools and systems to manage virtualised environments.	Familiar with
Corporate, Industry and Professional Standards	Applying relevant standards, practices, codes, and assessment and certification programmes to the specific organisation or business domain.	Expert in
Data Handling	The ability to harvest, clean, curate, manage, process and manipulate data in a variety of formats.	Familiar with
Database Architecture	Different types of database architecture and the products that use each type.	Familiar with
Database Software	Software that enables the user to capture, create, populate and manipulate data structures and where appropriate unstructured data.	Familiar with
Information Architecture	Methods, techniques and technologies for ingesting, securing, processing and using data and information within and beyond an organisation.	Familiar with
Information Modelling Tools	Using tools (manual or automated) to record the structure, relationships and use of information within an organisation.	Familiar with
Information Retrieval Tools	The application of automated (software) tools that enable selective access to information, or extraction of patterns and knowledge from large amount of data, typically held within some form of database or data warehouse. Also referred to as Data Mining.	Familiar with
IT Environment	The IT environment relating to own sphere of work (own organisation and/or closely associated organisations, such as customers, suppliers, partners), in particular own organisation's technical platforms and those that interface to them through the specialism, including those in closely-related organisations.	Expert in

Other Skills

Title	Details	Depth
Appraisal Techniques	Methods and techniques for appraising an individual's performance and potential.	Expert in
Budgets	Principles, methods, techniques and tools for the preparation and monitoring of budgets to manage costs and ensure cost-effectiveness and value for money.	Proficient in
Business Proposals	Methods and techniques for preparing and presenting business cases, requests for proposal (RFP) invitations to tender (ITT) and statements of requirements/work both verbally and in writing.	Proficient in
Coaching Techniques	Methods and techniques for coaching individuals or groups by a balanced combination of support and direction, which could include use of virtual learning environments plus add-ons to augment feedback specific to work items, workflow or career plans.	Proficient in
Disciplinary Issues and Procedures	Managing episodes of unsatisfactory behaviour or performance in accordance with appropriate policies and legislative conformance. Includes changes to circumstances, such as sickness, disability and other personal issues.	Proficient in
Document Management Techniques	Methods and techniques for the organisation, storage and version control of information in both paper and electronic formats.	Proficient in
Legislation	Relevant national and international legislation.	Expert in
Performance Monitoring	Identifying, agreeing and monitoring (usually by face-to-face interviews) objectives and deliverables with individuals. Identifying under-performance issues against agreed quality standards and performance criteria. Identifying gaps in capability and causes, disciplinary or ability-related (needing assistance, training or other support).	Proficient in
Presentation Techniques	Methods and techniques for delivering effective and accessible presentations, either face-to-face or online within various contexts and to a variety of audiences.	Expert in
Process Improvement Techniques	Methods, tools and techniques to analyse and optimise processes in order to improve the quality of a product or service.	Expert in
Programme Management	Principles, methods, techniques and tools for the effective management of a programme of projects and related activities through to the successful achievement of planned business benefits.	Familiar with
Project Planning and Control Techniques	Methods and techniques associated with planning and monitoring progress of projects.	Proficient in
Report Writing Techniques	Methods and techniques for writing clear, accessible and persuasive reports.	Proficient in
Resource Allocation	The effective and efficient routine deployment of resources, (but also including reassessment and reallocation in a dynamic multi-project environment), to achieve optimum results.	Familiar with
Standards Writing Techniques	Principles, methods and techniques for establishing, documenting, and maintaining standards.	Proficient in
Team Dynamics	Knowledge and understanding of the psychological and environmental forces that influence the direction of team behavior and performance and the tools and techniques to improve team cohesion and performance.	Proficient in
Techniques for Effective Meetings	Methods and techniques for running effective meetings and for understanding and influencing the roles played by participants.	Expert in

Training

Title	Details
Contract Negotiation	Methods and techniques for negotiating contracts for the supply of IT-enabled products, services and contract personnel.
Diversity and Inclusion	Raise diversity in-the-workplace awareness in order to better understand how the world looks through the eyes of people of a different age, race, gender, sexuality, etc, improve communications with people from diverse backgrounds and reduce the levels of unconscious bias in decision-making.
Latest Cyber Security Threats for Senior Execs	Short, high-level, up-to-date and to-the-point briefing on the latest threats and vulnerabilities in cyber security.
Own Organisation's Systems, Products and Services	Understanding of the organisation's systems, products and services to enable selling, support and development activities.
Strategic Planning for Information and Communications Systems	The process of defining the ICT strategic plan of an organisation in a methodical way based on business aims and objectives thereby enabling the specification of options and associated action plans for the use of IT-enabled business processes.
Technology Products for Future Use	Technology products or solutions that are potentially of use to the organisation.

Professional Development Activity (PDA)

Title	Details	PDA Group
Gaining Knowledge of Broader IT Issues	Increasing and maintaining currency of knowledge of broader IT issues through reading, attending and participating in seminars or conferences, special studies, temporary assignments etc.	Increasing Knowledge
Gaining Knowledge of Standards and Legislation	Gaining and maintaining knowledge of relevant national and international standards and legislation.	Increasing Knowledge
Gaining Strategic Knowledge of Employing Organisation	Developing a comprehensive understanding of the business environment in which the employing organisation operates and its position, policies and direction in relation to health and care, country and global issues.	Increasing Knowledge
General Management	Continuing learning and development in general management skills, such as effective communication, leadership styles and skills, team building and team roles, motivation and delegation, planning and resource scheduling, influencing, persuasion and negotiation, so as to be in a position to accept greater responsibility at senior management or director (including non-exec) level.	Developing Professional Skills
International Experience	Carrying out professional duties abroad for employing organisation. Developing cultural awareness and sensitivity to different ethnic and social groups.	Broadening Activities
Mentoring	Acting as a mentor, advising those for whom there is no direct responsibility, on matters to do with their job role, career and professional development.	Broadening Activities
Participation in Professional Body Affairs	Taking an active part in professional body affairs at branch, specialist group, committee or board level.	Participation in Professional Activities

Clinical Informatics Framework

Health & Wellbeing in Practice

Title	Details	Level
Clinical concepts & language	Uses clinical, social, biomedical (including genomics) terminology, language and abbreviations appropriately when contributing to informatics projects and programmes to be able to facilitate accurate and appropriate communication across clinical informatics projects and/or teams.	4. Analyse: Draw connections among ideas: differentiate, organise, relate, compare, contrast, distinguish, examine, experiment, question, test.
Main components	Understands the main components (including clinical audit, clinical risk management, quality assurance, clinical effectiveness and staff development) of the clinical governance framework.	4. Analyse: Draw connections among ideas: differentiate, organise, relate, compare, contrast, distinguish, examine, experiment, question, test.
Monitoring and implementation	Understands how informatics can assist in the monitoring and implementation of healthcare services and standards.	5. Evaluate: Justify a stand or decision: appraise, argue, defend, judge, select, support, value, critique, weigh.
Clinical audit	Be able to use data and information effectively in clinical audit to identify service improvements	4. Analyse: Draw connections among ideas: differentiate, organise, relate, compare, contrast, distinguish, examine, experiment, question, test.
Care delivery models	Demonstrates an understanding of the UK care delivery models, organisations and governance involved across the care pathway and their inter-relationships (e.g., GP practices, hospitals, ambulance services, care homes, community services) and how they influence the delivery of informatics projects/programmes.	6. Create: Produce new or original work: design, assemble, construct, conjecture, develop, formulate, author, investigate.
Information systems	Can identify and address the challenges related to using information systems in the health and social care sector for health care and/or research.	6. Create: Produce new or original work: design, assemble, construct, conjecture, develop, formulate, author, investigate.
Initiatives, drivers and constraints	Is aware of the latest initiatives, drivers and constraints affecting health and social care planning and service delivery to make sure that informatics plans are shaped accordingly.	6. Create: Produce new or original work: design, assemble, construct, conjecture, develop, formulate, author, investigate.
Resources, information flow and quality metrics	Demonstrates knowledge of how resources, information flow and quality metrics are used through the UK Health System structure, administration and services (e.g., healthcare planning, service commissioning, delivery of health, social care and pharmacy)	4. Analyse: Draw connections among ideas: differentiate, organise, relate, compare, contrast, distinguish, examine, experiment, question, test.
Health policies	Recognise how UK and international health and social care policies can change and how they impact on system and organisational informatics delivery, strategies and plans.	6. Create: Produce new or original work: design, assemble, construct, conjecture, develop, formulate, author, investigate.
Clinical and business processes	Shows knowledge of clinical and business processes, indicators and reported outcomes for healthcare delivery and systems management and their role in the quality assurance of healthcare.	6. Create: Produce new or original work: design, assemble, construct, conjecture, develop, formulate, author, investigate.
Informatics strategies	Has knowledge of the UK and international informatics strategy landscape including which organisations develop and deliver them, their similarities and differences and the stakeholders involved in influencing and/or funding them, and how they influence your informatics priorities, strategies and work.	6. Create: Produce new or original work: design, assemble, construct, conjecture, develop, formulate, author, investigate.
Informatics in health	Has awareness of the role of health informatics and information systems in the health and social care systems, and understands lessons learned from previous programmes to prevent replicating mistakes, promote best practice and ensure improvement of future informatics project implementations for healthcare practice and/or research.	6. Create: Produce new or original work: design, assemble, construct, conjecture, develop, formulate, author, investigate.

Information Systems & Technologies

Title	Details	Level
IT components	Analyses key information technology components including hardware and software, and how they can be used in health and social care settings.	4. Analyse: Draw connections among ideas: differentiate, organise, relate, compare, contrast, distinguish, examine, experiment, question, test.
Health information systems and technologies	Discusses the range of health information systems and technologies available and how they can be or are used in the delivery of health and social care and research (e.g., medicines management, telehealth, imaging, test requests and reports, electronic patient records, mobile health).	5. Evaluate: Justify a stand or decision: appraise, argue, defend, judge, select, support, value, critique, weigh.
System/technology qualities	Understands the qualities of a system/technology and the trade-off between them when developing/deploying them (e.g., maintainability, scalability, performance, recovery).	4. Analyse: Draw connections among ideas: differentiate, organise, relate, compare, contrast, distinguish, examine, experiment, question, test.
Information system lifecycle	Understands each stage and associated processes of the lifecycle of how an information system is developed including the planning creating, testing and deploying stages, and when clinical engagement is key to a successful informatics project outcome.	3. Apply: Use information in new situations: execute, implement, solve, use, demonstrate, interpret, operate, schedule, sketch.
Technical and clinical terminology	Has a good working knowledge of technical and clinical terminology and can demonstrate how the effective use of both can lead to a common understanding of an informatics project/programme.	4. Analyse: Draw connections among ideas: differentiate, organise, relate, compare, contrast, distinguish, examine, experiment, question, test.
Stakeholder expectations	Is able to manage expectations of stakeholders and guide prioritisation toward incremental development that is both clinically useful and/or technically possible within the available resources.	6. Create: Produce new or original work: design, assemble, construct, conjecture, develop, formulate, author, investigate.
Clinical and business requirements	Is able to clearly and effectively communicate clinical and business requirements to technology suppliers, specialists, helping them understand how to align their solutions to health and social care practices and objectives.	6. Create: Produce new or original work: design, assemble, construct, conjecture, develop, formulate, author, investigate.
Procurement framework	Demonstrates knowledge of the procurement framework including teams involved in contract negotiation and management, costs and how to identify return on investment.	3. Apply: Use information in new situations: execute, implement, solve, use, demonstrate, interpret, operate, schedule, sketch.
Technical solution selection	Is able to contribute to the selection and utilization of appropriate information systems and/or technologies to meet clinical and operational requirements through the evaluation of tender responses.	3. Apply: Use information in new situations: execute, implement, solve, use, demonstrate, interpret, operate, schedule, sketch.
Interoperability	Recognise that interoperability is an unresolved problem and the issues surrounding this (e.g., lack of adherence to informatics standards, different processes surrounding informatics system) impact on the delivery of integrated care.	5. Evaluate: Justify a stand or decision: appraise, argue, defend, judge, select, support, value, critique, weigh.
Clinical coding systems	Demonstrates knowledge of the basis, application and limitations of clinical coding systems, terminologies and classifications and understands their purpose in delivering safer health care.	4. Analyse: Draw connections among ideas: differentiate, organise, relate, compare, contrast, distinguish, examine, experiment, question, test.
Health informatics standards	Is able to discuss the appropriate health informatics standards systems including coding systems, data structures, data security and privacy, and system-to-system messaging to enable system interoperability and procurement/design of future systems.	4. Analyse: Draw connections among ideas: differentiate, organise, relate, compare, contrast, distinguish, examine, experiment, question, test.
Security and governance of data	Demonstrates knowledge of the security and governance of data, systems, devices and networks (e.g., Data Security and Protection Toolkit), and is able to use this to contribute to the development of solutions required to manage data.	2. Understand: Explain ideas or concepts: classify, describe, discuss, explain, identify, recognise, report, select, translate.
Medical Device Regulations	Understands what informatics solutions (e.g., current GP systems and/or clinical decision support that includes Artificial Intelligence or any coded algorithms) constitute as a medical device and must adhere to the Medical Device Regulations.	4. Analyse: Draw connections among ideas: differentiate, organise, relate, compare, contrast, distinguish, examine, experiment, question, test.
Incident reporting	Understands the procedures to report any cyber or data security incident.	2. Understand: Explain ideas or concepts: classify, describe, discuss, explain, identify, recognise, report, select, translate.

Working with Data & Analytical Methods

Title	Details	Level
Clinical data	Understands what clinical questions can be addressed with different data sources and working with data custodians and others can understand what data is required and the data analytical methods to be used to address the problem and derive insights.	3. Apply: Use information in new situations: execute, implement, solve, use, demonstrate, interpret, operate, schedule, sketch.
Data quality	Is able to demonstrate how data quality effects analysis, and resulting clinical and healthcare insights, and how important it is to improve to derive maximum potential from its utilisation.	4. Analyse: Draw connections among ideas: differentiate, organise, relate, compare, contrast, distinguish, examine, experiment, question, test.
Health data	Discusses the opportunities and challenges with using real-world health data for analysis and to drive decision-making.	3. Apply: Use information in new situations: execute, implement, solve, use, demonstrate, interpret, operate, schedule, sketch.
Regulatory guidelines	Explains the ethical, legal and regulatory guidelines to determine the appropriate access, use, disclosure and protection of data to protect patient information and ensure confidentiality and applies them when processing patient data at all times.	3. Apply: Use information in new situations: execute, implement, solve, use, demonstrate, interpret, operate, schedule, sketch.
Data processes, guidelines, and governance	Demonstrates an understanding of processes, guidelines, and governance structures needed to achieve trustworthy use of methodologies such as Artificial Intelligence and is able to assess these with others to address health care problems.	3. Apply: Use information in new situations: execute, implement, solve, use, demonstrate, interpret, operate, schedule, sketch.

Enabling Human & Organisational Change

Title	Details	Level
Quality improvement and process engineering	Applies quality improvement and process engineering to facilitate business and clinical transformation, measuring and analysing appropriate outcomes.	5. Evaluate: Justify a stand or decision: appraise, argue, defend, judge, select, support, value, critique, weigh.
Patient safety risk	Appraises patient safety risk in the design and development of information systems and technologies and ensures that all risk is assessed and managed appropriately to minimise or avoid harm.	3. Apply: Use information in new situations: execute, implement, solve, use, demonstrate, interpret, operate, schedule, sketch.
Clinical design input	Demonstrates an understanding of the clinical input, knowledge, workflow and impact when proposing informatics solutions and interventions.	4. Analyse: Draw connections among ideas: differentiate, organise, relate, compare, contrast, distinguish, examine, experiment, question, test.
Patient resources	Appreciates the range of patient resources providing information on healthcare interventions, public health and engaging with the patient and technology used to deliver it (including the quality of information, type and assessment) to inform patients' decision-making.	3. Apply: Use information in new situations: execute, implement, solve, use, demonstrate, interpret, operate, schedule, sketch.
Patient access	Demonstrates understanding of the latest developments in patient access to health records and the implications this has on the nature of relationship between healthcare professionals and patient.	3. Apply: Use information in new situations: execute, implement, solve, use, demonstrate, interpret, operate, schedule, sketch.

Decision Making & Leading Informatics Teams & Projects

Title	Details	Level
Evidence-based practice definition	Understand the definition, key components and the rationale of evidence-based practice and the application of informatics.	5. Evaluate: Justify a stand or decision: appraise, argue, defend, judge, select, support, value, critique, weigh.
Clinical knowledge types	Demonstrates an understanding of the different types of clinical knowledge and their sources from across the health system and how they can be applied to make clinical and operational decisions.	3. Apply: Use information in new situations: execute, implement, solve, use, demonstrate, interpret, operate, schedule, sketch.
Clinical decision making best practice	Demonstrates understanding of best practice and approaches (including how information is accessed, sources of information, integration into systems) used to construct and translate clinical pathways and guidelines into decision support tools.	5. Evaluate: Justify a stand or decision: appraise, argue, defend, judge, select, support, value, critique, weigh.

Leading Informatics Teams and Projects

Title	Details	Level
Multi-disciplinary team working	Promotes open, transparent information sharing and multi-disciplinary team working to solve clinical informatics challenges through effective communication, development of a supportive network and the recognition of individual and team achievements to increase visibility of individuals and required skills for completion of informatics projects.	6. Create: Produce new or original work: design, assemble, construct, conjecture, develop, formulate, author, investigate.
Role diversity	Has awareness of different roles of people working in informatics and the knowledge and skills they should have and is able to identify how they can contribute to the successful delivery of an informatics project/programme through collaborative working.	6. Create: Produce new or original work: design, assemble, construct, conjecture, develop, formulate, author, investigate.
Project management methodologies	Has awareness of project management and change management methodologies, tools and techniques considering factors (e.g., team-working and governance, resources, project planning, business cases, monitoring and reporting) and is able to apply them to informatics projects/programmes.	3. Apply: Use information in new situations: execute, implement, solve, use, demonstrate, interpret, operate, schedule, sketch.
Innovation	Discusses the components for successful innovation and its adoption and/or scalability into other healthcare contexts/organisations.	5. Evaluate: Justify a stand or decision: appraise, argue, defend, judge, select, support, value, critique, weigh.
Strategic and financial planning	Creates and assesses strategic, implementation and financial plans for clinical and health information systems to ensure increase chances of a successful deployment.	6. Create: Produce new or original work: design, assemble, construct, conjecture, develop, formulate, author, investigate.

The Professional Body Responsible for this job family is BCS. This job role profile was created in collaboration with BCS, using Role Model Plus.