Summary
A chief data officer ensures the organisation can use data to make better decisions, policies and services. They create an environment where data protection and privacy is balanced with access, sharing and innovation.
In this role, you will:
- define a vision and strategy for data that enables the organisation to achieve its objectives and aligns with wider government data strategy
- lead the organisation in implementing the data strategy
- work with senior leaders to align priorities and secure their support
- determine the data and data technology that the organisation needs and the strategy for sourcing it
- ensure data can be easily used, reused and shared by those who need it
- improve the quality of data used across the organisation
- ensure the organisation uses data ethically and complies with data standards and regulations
- increase data literacy and ensure data is properly managed by coaching the whole organisation
- work with cyber security to ensure data is secure while staying accessible and controllable
- ensure the organisation has people with the level of data skills it needs
Work Activity Components
| Title | Details |
|---|---|
| Sub-sets of data and storage (DATM) (Level 6) | Takes overall responsibility for planning effective data storage, security, quality, sharing, availability, publishing, disposal and retention within the organisation. |
| Career paths and mentoring (PEMT)(Level 6) | Mentors and influences senior individuals in consideration of their career opportunities and contribution to the organisation talent pool. Advises on their career paths, and encourages pro-active development of skills and capabilities. |
| Empowerment and role model (PEMT)(Level 6) | Facilitates effective working relationships within and between senior staff. Motivates, engages with, influences and empowers senior staff. Acts as a role model for senior staff and staff at all levels across the organisation, setting a high standard, acting professionally at all times and working to the highest levels of conduct and ethics. |
| Guidance, performance and feedback (PEMT)(Level 6) | Optimises performance of senior staff, measuring and reporting on performance against agreed high level strategy and key performance indicators. Collects data on the performance of senior staff. Gives regular feedback to senior teams as to their contribution towards organisational performance and strategy. |
| Lead, manage and supervise (PEMT)(Level 6) | Leads, supports and guides the work of senior staff, including allocation, to senior individuals, of management and supervisory responsibilities. |
| Transformation and change (PEMT)(Level 6) | Leads the organisation during times of change, aligning change programmes with the skills and capabilities of key senior staff. Support senior staff, through difficult and challenging change programmes. |
Behavioural Skills
| Title | Details |
|---|---|
| Conceptual Thinking | Acquiring understanding and insights regarding the underlying issues in complex problems or situations through the development of abstract representations, the identification of patterns and the analysis of hypotheses. |
| Counselling and Developing Others | Helping others to understand their values, needs, goals and limitations and coaching them to develop their effectiveness towards the limits of their potential. |
| Decision Making | Making decisions at the appropriate time, taking into account the needs of the situation, priorities, constraints, known risks, and the availability of necessary information and resources. |
| Delegation | Delegating tasks, responsibilities and authorities effectively. |
| Follow-up and Monitoring | Checking progress against targets, taking action to resolve exceptions/ issues and reporting and escalating where necessary. |
| Holistic Thinking | The ability to place problems in the context of the wider business landscape or area of interest. Understanding how different business functions work together to achieve shared goals. |
| Influence, Persuasion and Personal Impact | Conveying a level of confidence and professionalism when engaging with stakeholders, influencing positively and persuading others to take a specific course of action when not in a position of authority. |
| Interacting with People | Establishing relationships, contributing to an open culture and maintaining contacts with people from a variety of backgrounds and disciplines. Effective, approachable and sensitive communicator in different communities and cultures. Ability to adapt style and approach to meet the needs of different audiences. |
| Leadership | Clearly articulating goals and objectives, and motivating and leading others towards their achievement. |
| Organisational Awareness | Understanding the hierarchy and culture of own, customer, supplier and partner organisations and being able to identify the decision makers and influencers. |
| Providing Direction | Directing others to undertake specified tasks within a defined timescale. |
Technical Skills
| Title | Details | Depth |
|---|---|---|
| Big Data | The discipline associated with data sets so large and/or complex that traditional data processing applications are inadequate. The data files may include structured, unstructured and/or semi-structured data, such as unstructured text, audio, video, etc. Challenges include analysis, capture, curation, search, sharing, storage, transfer, manipulation, analysis, visualization and information privacy. | Proficient in |
| Business Intelligence/Data Warehouse Theory | Knowledge and understanding of business intelligence/data warehouse theory. | Familiar with |
| Corporate, Industry and Professional Standards | Applying relevant standards, practices, codes, and assessment and certification programmes to the specific organisation or business domain. | Proficient in |
| Database Architecture | Different types of database architecture and the products that use each type. | Expert in |
| Information Architecture | Methods, techniques and technologies for ingesting, securing, processing and using data and information within and beyond an organisation. | Expert in |
Other Skills
| Title | Details | Depth |
|---|---|---|
| Appraisal Techniques | Methods and techniques for appraising an individual's performance and potential. | Expert in |
| Budgets | Principles, methods, techniques and tools for the preparation and monitoring of budgets to manage costs and ensure cost-effectiveness and value for money. | Proficient in |
| Coaching Techniques | Methods and techniques for coaching individuals or groups by a balanced combination of support and direction, which could include use of virtual learning environments plus add-ons to augment feedback specific to work items, workflow or career plans. | Expert in |
| Data Analysis Techniques | Techniques and tools for the investigation, analysis and recording of data or a system of interest. | Proficient in |
| Data Protection | Principles, practices, tools and techniques to ensure data protection. | Expert in |
| Disciplinary Issues and Procedures | Managing episodes of unsatisfactory behaviour or performance in accordance with appropriate policies and legislative conformance. Includes changes to circumstances, such as sickness, disability and other personal issues. | Proficient in |
| Information Assurance Methods and Tools | Information assurance methods, tools and techniques (including the Caldicott Principles) used to protect the integrity, availability, authenticity, non-repudiation and confidentiality of user data and manage the risks related to the use, processing, storage, and transmission of information. | Proficient in |
| Legislation | Relevant national and international legislation. | Proficient in |
| Performance Monitoring | Identifying, agreeing and monitoring (usually by face-to-face interviews) objectives and deliverables with individuals. Identifying under-performance issues against agreed quality standards and performance criteria. Identifying gaps in capability and causes, disciplinary or ability-related (needing assistance, training or other support). | Expert in |
| Presentation Techniques | Methods and techniques for delivering effective and accessible presentations, either face-to-face or online within various contexts and to a variety of audiences. | Proficient in |
| Resource Allocation | The effective and efficient routine deployment of resources, (but also including reassessment and reallocation in a dynamic multi-project environment), to achieve optimum results. | Proficient in |
| Risk Management | Methods and techniques for the assessment and management of business risk. | Proficient in |
| Standards Writing Techniques | Principles, methods and techniques for establishing, documenting, and maintaining standards. | Proficient in |
| Team Dynamics | Knowledge and understanding of the psychological and environmental forces that influence the direction of team behavior and performance and the tools and techniques to improve team cohesion and performance. | Proficient in |
| Techniques for Effective Meetings | Methods and techniques for running effective meetings and for understanding and influencing the roles played by participants. | Proficient in |
| Threat Landscape | Knowledge and understanding of the threat landscape, regulatory and legislative requirements and awareness of industry good practice relating to information governance, privacy and security. | Familiar with |
Training
| Title | Details |
|---|---|
| Diversity and Inclusion | Raise diversity in-the-workplace awareness in order to better understand how the world looks through the eyes of people of a different age, race, gender, sexuality, etc, improve communications with people from diverse backgrounds and reduce the levels of unconscious bias in decision-making. |
| Human Resource Planning | Techniques and practices involved in planning the numbers and types of personnel needed over time by a particular skillset, department or function within an organisation. |
| Latest Cyber Security Threats for Senior Execs | Short, high-level, up-to-date and to-the-point briefing on the latest threats and vulnerabilities in cyber security. |
| Privacy Management | Techniques to investigate, analyse, plan and document structures, people, processes, information and technology for managing privacy within the organisation. |
Professional Development Activity (PDA)
| Title | Details | PDA Group |
|---|---|---|
| Gaining Knowledge of Broader IT Issues | Increasing and maintaining currency of knowledge of broader IT issues through reading, attending and participating in seminars or conferences, special studies, temporary assignments etc. | Increasing Knowledge |
| Gaining Knowledge of Standards and Legislation | Gaining and maintaining knowledge of relevant national and international standards and legislation. | Increasing Knowledge |
| Gaining Strategic Knowledge of Employing Organisation | Developing a comprehensive understanding of the business environment in which the employing organisation operates and its position, policies and direction in relation to health and care, country and global issues. | Increasing Knowledge |
| General Management | Continuing learning and development in general management skills, such as effective communication, leadership styles and skills, team building and team roles, motivation and delegation, planning and resource scheduling, influencing, persuasion and negotiation, so as to be in a position to accept greater responsibility at senior management or director (including non-exec) level. | Developing Professional Skills |
| Job Shadowing and Special Assignments | Undertaking temporary periods or secondments in other roles, particularly those that offer a new perspective on own function or exposure to other environments and cultures. | Broadening Activities |
| Mentoring | Acting as a mentor, advising those for whom there is no direct responsibility, on matters to do with their job role, career and professional development. | Broadening Activities |
Qualification Components
| Title | Awarding Bodies |
|---|---|
| FEDIP Leading Practitioner | The Federation for Informatics Professionals |
| Certified Data Management Professional Fellow | DAMA |
Government Digital and Data Profession Capability Framework Skills
| Skill | Level |
|---|---|
|
Capability building for digital, data and technology |
Expert Capability building for digital, data and technology You can:
|
|
Data architecture |
Expert Data Architecture You can:
|
|
Data governance leadership |
Expert Data Governance Leadership You can:
|
|
Data risk management |
Expert Data risk management You can:
|
|
Innovation in digital, data and technology |
Expert Innovation in digital, data and technology You can:
|
|
Strategic data planning |
Expert Strategic data planning You can:
|
Additional Frameworks
National Competency Framework for Data Professionals in Health and Care
Data Skills
| Title | Details |
|---|---|
| Data management (DEC2.4) (Level Five) | Derive an overall strategy of master data management that supports data exploitation for analysis, including linking/matching across diverse datasets. |
| Data engineering best practice (DEC3.5) (Level 5) | Maintain excellent knowledge of database and data warehouse concepts, design principles and technologies and work with data engineers to implement database / data warehouse designs that support demands of users. |
| Modernisation tools (DEC4.2) (Level 5) | Develops organisational policies, standards, and guidelines for the development and secure operation of data services and products. |
| Metadata best practice (DEC5.3) (Level 5) | Plan and lead data engineering activities for strategic, large and complex programmes. |
| Emerging trends (DEC7.2) (Level 5) | Embed innovation processes throughout business units and link strategy execution with innovation. |
| Horizon scanning (DEC7.5) (Level 5) | Take strategic view identifying long term opportunities and ensuring organisation is well placed to take advantage of cutting-edge developments. |
| Adoption (Data Engineer) (DEC7.6) (Level 5) | Direct the identification, evaluation and adoption of new or existing data technologies to improve business processes. |
| Data governance standards (DGC2.1) (Level 5) | You can define the data governance strategy for the organisation, and connect it with the wider organisational and system strategy. |
| Governance framework (DGC2.2) (Level 5) | You can set the strategy for applying end-to-end data governance frameworks, processes, operational policies, standards, compliance and assurance. |
| Advice (Data Ethics) (DXC2.5) (Level 5) | You can drive the organisation and system to embed, assure and improve data ethics to generate robust, ethical technological and data-driven solutions. |
| Ethical frameworks (DXC4.3) (Level 5) | You can demonstrate expert knowledge of existing data and AI ethics frameworks in and outside government and can advise others seeking ethical guidance. |
| Data management best practice (DGC3.5) (Level Three) | You can measure data maturity and implement best practices. |
The Professional Body Responsible for this job family is AphA. This job role profile was created in collaboration with BCS, using Role Model Plus.