Associate Delivery Manager

Summary

At this role level, you will:

work on a small or mature Agile team

learn on the job

potentially work alongside a delivery manager on a larger team, shadowing and providing support, or working to deliver an element under guidance and mentorship

Work Activity Components

Title	Details
Agile working (Level 4)	Assist in training teams on agile methods and contributes to the development of agile teams to ensure effective outcomes for the organisation.
Workshop design (Level 4)	Designs simple, and/or contributes to the design of multi-event, workshops to solve workplace performance problems or improve team or individual effectiveness.

Behavioural Skills

Title	Details
Analytical Thinking	Acquiring a proper understanding of a problem or situation by breaking it down systematically into its component parts and identifying the relationships between these parts. Selecting the appropriate method/tool to resolve the problem and reflecting critically on the result, so that what is learnt is identified and assimilated.
Flexibility	Taking account of new information or changed circumstances and/or business requirements and modifying response to a problem or situation accordingly.
Interacting with People	Establishing relationships, contributing to an open culture and maintaining contacts with people from a variety of backgrounds and disciplines. Effective, approachable and sensitive communicator in different communities and cultures. Ability to adapt style and approach to meet the needs of different audiences.

Technical Skills

Title	Details	Depth
Business Analysis Techniques	Applying techniques that help investigating, analysing, modelling and recording a business area or system of interest.	Aware of
DevOps	The collaborative approach consisting of agile practices, processes, and procedures designed to facilitate rapid IT service and product delivery. DevOps emphasizes people (and culture) and seeks to improve collaboration between development (Dev) and operations (Ops) teams with the aim of shortening the systems development life cycle to provide continuous release of high-quality software.	Aware of

Other Skills

Title	Details	Depth
Project Planning and Control Techniques	Methods and techniques associated with planning and monitoring progress of projects.	Aware of
Requirements Management Techniques	The techniques applied to the documentation, analysis, and prioritisation of stakeholder requirements; their agreement, change control, and communication.	Aware of

Training

Title	Details
Facilitation	Methods and techniques for managing (or facilitating) a meeting or group session (both face-to-face and online) and then through a series of planned activities the creation, by consensus, of products (e.g. lists of business issues, requirements, technical options, etc.).
Security Awareness	Tools and techniques to help users and employees understand the role they play in helping to combat information security breaches and for IT and security professionals to prevent and mitigate risk.

Professional Development Activity (PDA)

Title	Details	PDA Group
Deputising	Standing in for supervisor or manager on a temporary basis during periods of absence.	Broadening Activities
Job Shadowing and Special Assignments	Undertaking temporary periods or secondments in other roles, particularly those that offer a new perspective on own function or exposure to other environments and cultures.	Broadening Activities
Research Assignments	Exploring a topic which is not part of own normal responsibilities and presenting findings to colleagues and/or management	Increasing Knowledge
Gaining Knowledge of Activities of Employing Organisation	Developing an understanding of the potentially diverse range of activities (service, governance, administrative, regulatory, commercial, charitable, industrial, etc.) undertaken by the employing organisation.	Increasing Knowledge
Gaining Knowledge of IT Concepts and Techniques	Undertaking study, learning and, where possible, practice in IT concepts and techniques external to own function.	Increasing Knowledge
Participation in Professional Body Affairs	Taking an active part in professional body affairs at branch, specialist group, committee or board level.	Participation in Professional Activities

Organisational Skill Name and Description

Framework	Skill	Level
Government Digital and Data Profession Capability Framework	Agile and Lean practices Accessibility involves ensuring your service can be used by as many people as possible, including those with impaired vision, motor difficulties, cognitive impairments, learning disabilities and deafness.	Working Agile and Lean practices You can: demonstrate experience in applying Agile principles in practice provide a clear, open and transparent framework in which teams can deliver show an awareness of Agile tools and are starting to use them intelligently visualise and make visible the work of the team
Government Digital and Data Profession Capability Framework	Commercial management Coding and scripting involves designing, writing and iterating code and scripts from prototype to production.	Working Commercial management You can: act as the point of contact for contracted suppliers understand appropriate internal contacts and processes within a government department understand how and when third parties should be brought into digital, data and technology projects
Government Digital and Data Profession Capability Framework	Communicating between the technical and non-technical	Working Communicating between the technical and non-technical You can: communicate effectively with technical and non-technical stakeholders support and host discussions within a multidisciplinary team, with potentially difficult dynamics be an advocate for the team externally, and can manage differing perspectives
Government Digital and Data Profession Capability Framework	Financial management	Awareness Financial management You can: understand the financial impact of the work you do and how cost and budgets are created
Government Digital and Data Profession Capability Framework	Life cycle perspective Leadership and guidance involves providing effective leadership and management through team motivation, decision making, risk management, mediation and professional development	Awareness Life cycle perspective You can: understand how the needs of the team and the product vary across the stages of the product life cycle
Government Digital and Data Profession Capability Framework	Maintaining delivery momentum	Working Maintaining delivery momentum You can: actively address internal risks and issues and know when to escalate them set the team cadence and tempo, ensuring it is sustainable track, manage, escalate and communicate dependencies actively remove or minimise risks, issues or dependencies where possible understand how the risks, issues or dependencies impact the work of a team
Government Digital and Data Profession Capability Framework	Making a process work Delivery management involves improving the speed and efficiency with which products and services are developed.	Working Making a process work You can: guide teams to focus on the output rather than the process help the team to find a process that works for them support teams in establishing a process
Government Digital and Data Profession Capability Framework	Planning	Awareness Planning You can: understand the importance of planning and forecasting show an awareness of the different ways to develop a plan
Government Digital and Data Profession Capability Framework	Team dynamics and collaboration Systems integration involves identifying points of connection between different systems and processes, or opportunities to combine them, and designing how the components communicate.	Awareness Team dynamics and collaboration You can: explain the importance of team dynamics, collaboration and empowering delivery teams understand the importance of feedback

Framework

Skill

Level