Apprentice DevOps Engineer

Summary

An apprentice DevOps engineer attends certified training and develops skills on the job. At this role level, you will:

• spend a significant proportion of your time shadowing others
• be involved in implementation but not planning
• build on your knowledge

Background

Description Background
Takes a logical, analytical approach to problem solving and pays close attention to detail. Prior Knowledge and Skills

Work Activity Components

Title Details
Policy, standards and guidelines (PROG)(Level 2) Applies agreed standards and tools as required, to achieve a well-engineered result.
Documentation and version control (PROG)(Level2) Documents work in accordance with agreed standards. Applies version control in accordance with agreed procedures.

Behavioural Skills

Title Details
Analytical Thinking Acquiring a proper understanding of a problem or situation by breaking it down systematically into its component parts and identifying the relationships between these parts. Selecting the appropriate method/tool to resolve the problem and reflecting critically on the result, so that what is learnt is identified and assimilated.
Attention to Detail Applying specific quality standards to all tasks undertaken to ensure that deliverables are accurate and complete.
Verbal Expression Communicating effectively using the spoken word.
Written Expression Communicating effectively in writing, such as reports and via emails.
Teamwork Working collaboratively with others to achieve a common goal.

Technical Skills

Title Details Depth
Application Systems Technical or functional understanding of Commercial Off-the-Shelf (COTS) applications and/or other bespoke software deployed within the organisation in order to provide system configuration, audit, technical, and/or functional support. Aware of
Application Development Tools Software tools which automate or assist part of the development process. Aware of
Programming Languages A set of codes and syntax (supported by software tools) that enables the unambiguous translation of specified functionality into source code for the creation of computer programs. Familiar with
Software Testing Tools Software tools which automate or assist any part of the testing process across all or part of the testing lifecycle. Aware of
Middleware Software which forms part of the operating platform infrastructure. Aware of
DevOps The collaborative approach consisting of agile practices, processes, and procedures designed to facilitate rapid IT service and product delivery. DevOps emphasizes people (and culture) and seeks to improve collaboration between development (Dev) and operations (Ops) teams with the aim of shortening the systems development life cycle to provide continuous release of high-quality software. Aware of
Agile A collection of methods, practises, tools and techniques, underpinned by the Agile Manifesto, that enable teams to deliver high value products and services in small, workable, increments. An Agile culture typically encompasses concepts such as Servant-Leaders; ceremonies, Stand-Ups, Sprints and Retrospectives; and the deployment of tools and techniques such as Backlogs and A/B Testing. Aware of

Other Skills

Title Details Depth
Time Management Techniques Methods and techniques for making effective use of own time. Aware of

Training

Title Details
Systems Development Systems development, including development life-cycles and methods, organisation interfaces, typical corporate application architectures, project and programme management, risk management and change control.
System Testing Methods and procedures for planning, specifying and executing tests, including levels of testing, e.g. Unit Testing, Integration Testing, System Testing, User Acceptance Testing, Regression Testing, Live User Testing, etc.
Software Configuration Installation, configuration and tuning of applications or systems software.
DevOps The techniques to adopt a collaborative approach in order to facilitate rapid IT service and product delivery. DevOps emphasizes people (and culture) and seeks to improve collaboration between development (Dev) and operations (Ops) teams with the aim of shortening the systems development life cycle to provide continuous release of high-quality software.
Security Awareness Tools and techniques to help users and employees understand the role they play in helping to combat information security breaches and for IT and security professionals to prevent and mitigate risk.

Professional Development Activity (PDA)

Title Details PDA Group
Participation in Group Activities Participating in group activities inside or outside of the working environment that can assist with the development of interpersonal skills. Broadening Activities
Job Shadowing and Special Assignments Undertaking temporary periods or secondments in other roles, particularly those that offer a new perspective on own function or exposure to other environments and cultures. Broadening Activities
Gaining Knowledge of Employing Organisation Gaining basic knowledge of the employing organisation, its business, structure, culture, policies, products/services, operations and terminology. Increasing Knowledge
Gaining Knowledge of Surrounding Technical Areas Gaining knowledge of IT activities in employing organisation external to own function. Increasing Knowledge
Involvement in Professional Body Activities Attending meetings, seminars and workshops organised by professional body and reading published material, such as journals and web content. Participation in Professional Activities
Time Management Undertaking learning and practice in the planning and organising of own activities. Developing Professional Skills
Team Working Undertaking learning and practice in the techniques of team and collaborative working. Gaining an understanding of the underlying concepts. Developing Professional Skills
Communications Undertaking learning and practice in oral and written communications, including report writing and presentation. Developing Professional Skills

Qualification Components

Title Awarding Bodies
FEDIP Associate Practitioner The Federation for Informatics Professionals
IT Apprenticeship DevOps engineer (ST0825 Level 4) Institute for Apprenticeships

Government Digital and Data Profession Capability Framework Skills

Skill Level

Availability and capacity management

Availability and capacity management involves ensuring services are available with as little down-time or disruption as possible, whilst making sure we have sufficient resources to support emerging business needs.

Awareness Availability and capacity management

You can: show an awareness of availability and capacity management processes

Information security

Information security involves maintaining the security, confidentiality and integrity of information.

Awareness Information security

You can: discuss information security and the security controls that can be used to mitigate security threats within solutions and services

Modern standards approach

Modern development standards involves using the latest technologies and best practices to improve the quality of the software development process.

Awareness Modern standards approach

You can: understand the importance of adopting a modern standards approach

Programming and build (software engineering)

Awareness Programming and build (software engineering)

You can: understand the process of software development and have a basic knowledge of how services are built

Prototyping

Prototyping a service or product involves exploring, testing and sharing different concepts before committing to the final design.

Awareness Prototyping

You can: explain what prototyping is, and why and when to use it understand how to work in an open and collaborative environment (by pair working, for example)

Service support

Service support involves fixing service faults and maintaining the underlying infrastructure, ensuring processes are in place to keep the service running efficiently.

Awareness Service support

You can: help with the investigation and resolution of infrastructure problems, undertaking specific activities under direction

The Professional Body Responsible for this job family is BCS. This job role profile was created in collaboration with BCS, using Role Model Plus.

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