Apprentice DevOps Engineer

Summary

An apprentice DevOps engineer attends certified training and develops skills on the job.

At this role level, you will:

  • spend a significant proportion of your time shadowing others

  • be involved in implementation but not planning

  • build on your knowledge

Background

Background Components

Description Background

Takes a logical, analytical approach to problem solving and pays close attention to detail.

Prior Knowledge and Skills

Work Activity Components

Title Details

Policy, standards and guidelines

Applies agreed standards and tools as required, to achieve a well-engineered result.

Documentation and version control

Documents work in accordance with agreed standards. Applies version control in accordance with agreed procedures.

Knowledge/Skills

Knowledge/Skills Components

Title Depth Details Type

Analytical Thinking

Acquiring a proper understanding of a problem or situation by breaking it down systematically into its component parts and identifying the relationships between these parts. Selecting the appropriate method/tool to resolve the problem and reflecting critically on the result, so that what is learnt is identified and assimilated.

Behavioural Skills

Attention to Detail

Applying specific quality standards to all tasks undertaken to ensure that deliverables are accurate and complete.

Behavioural Skills

Verbal Expression

Communicating effectively using the spoken word.

Behavioural

Written Expression

Communicating effectively in writing, such as reports and via emails.

Behavioural

Teamwork

Working collaboratively with others to achieve a common goal.

Behavioural

Application Systems

Aware of

Technical or functional understanding of Commercial Off-the-Shelf (COTS) applications and/or other bespoke software deployed within the organisation in order to provide system configuration, audit, technical, and/or functional support.

Technical Knowledge and Skills

Application Development Tools

Aware of

Software tools which automate or assist part of the development process.

Technical Knowledge and Skills

Programming Languages

Familiar with

A set of codes and syntax (supported by software tools) that enables the unambiguous translation of specified functionality into source code for the creation of computer programs.

Technical Knowledge and Skills

Software Testing Tools

Aware of

Software tools which automate or assist any part of the testing process across all or part of the testing lifecycle.

Technical Knowledge and Skills

Middleware

Aware of

Software which forms part of the operating platform infrastructure.

Technical Knowledge and Skills

DevOps

Aware of

The collaborative approach consisting of agile practices, processes, and procedures designed to facilitate rapid IT service and product delivery. DevOps emphasizes people (and culture) and seeks to improve collaboration between development (Dev) and operations (Ops) teams with the aim of shortening the systems development life cycle to provide continuous release of high-quality software.

Technical Knowledge and Skills

Agile

Aware of

A collection of methods, practises, tools and techniques, underpinned by the Agile Manifesto, that enable teams to deliver high value products and services in small, workable, increments. An Agile culture typically encompasses concepts such as Servant-Leaders; ceremonies, Stand-Ups, Sprints and Retrospectives; and the deployment of tools and techniques such as Backlogs and A/B Testing.

Technical Knowledge and Skills

Time Management Techniques

Aware of

Methods and techniques for making effective use of own time.

Other Knowledge and Skills

Training Activities

Training Components

Title Details

Systems Development

Systems development, including development life cycles and methods, organisation interfaces, typical corporate application architectures, project and programme management, risk management and change control.

System Testing

Methods and procedures for planning, specifying and executing tests, including levels of testing, e.g. Unit Testing, Integration Testing, System Testing, User Acceptance Testing, Regression Testing, Live User Testing, etc.

Software Configuration

Installation, configuration and tuning of applications or systems software.

DevOps

The techniques to adopt a collaborative approach in order to facilitate rapid IT service and product delivery. DevOps emphasizes people (and culture) and seeks to improve collaboration between development (Dev) and operations (Ops) teams with the aim of shortening the systems development life cycle to provide continuous release of high- quality software.

Security Awareness

Tools and techniques to help users and employees understand the role they play in helping to combat information security breaches and for IT and security professionals to prevent and mitigate risk.

PDAs

PDA Components

Title Details

Participation in Group Activities

Participating in group activities inside or outside of the working environment that can assist with the development of interpersonal skills.

Job Shadowing and Special Assignments

Undertaking temporary periods or secondments in other roles, inside or outside IT, particularly those that offer a new perspective on own function or exposure to other environments and cultures.

Gaining Knowledge of Employing Organisation

Gaining basic knowledge of the employing organisation, its business, structure, culture, policies, products/services, operations and terminology.

Gaining Knowledge of Surrounding Technical Areas

Gaining knowledge of IT activities in employing organisation external to own function.

Involvement in Professional Body Activities

Attending meetings, seminars and workshops organised by professional body and reading published material, such as journals and web content.

Time Management

Undertaking learning and practice in the planning and organising of own activities.

Team Working

Undertaking learning and practice in the techniques of team and collaborative working. Gaining an understanding of the underlying concepts.

Communications

Undertaking learning and practice in oral and written communications, including report writing and presentation.

Qualifications

Qualification Components

Title Awarding Body

IT Apprenticeship – DevOps engineer (ST0825 Level 4)

Institute for Apprenticeships

Organisation Skills

Framework » Organisation
Category » Subcategory
Skill Name and Description Level

>DDaT » Software Development –

Software Development – Availability and capacity management

You can define, analyse, plan, forecast, measure, maintain and improve all aspects of the availability of services, including power. You can control and manage service availability to meet business needs cost-effectively, including managing the capability, functionality and sustainability of service components (such as hardware, software, network resources, and software or infrastructure as a service).

1 – Awareness

You can show an awareness of availability and capacity management processes.

>DDaT » Software Development –

Software Development – Information security

You can maintain the security, confidentiality and integrity of information systems through compliance with relevant legislation and regulations. You can design, implement and operate controls and management strategies to allow this.

1 – Awareness

You can discuss information security and the security controls that can be used to mitigate security threats within solutions and services.

>DDaT » Software Development –

Software Development – Modern standards approach

You can apply a modern standards approach throughout automation and testing.

1 – Awareness

You can understand the importance of adopting a modern standards approach.

>DDaT » Software Development –

Software Development – Programming and build (software engineering)

You can use agreed security standards and specifications to design, create, test and document new or amended software.

1 – Awareness

You can understand the process of software development and have a basic knowledge of how services are built.

>DDaT » Software Development –

Software Development – Prototyping

You can apply technical knowledge and experience to create or design workable prototypes, both programs and physical outputs. You can understand parameters, restrictions and synergies.

1 – Awareness

You can explain what prototyping is, and why and when to use it. You can understand how to work in an open and collaborative environment (by pair working, for example).

>DDaT » Software Development –

Software Development – Service support

You can maintain and support services.

1 – Awareness

You can help with the investigation and resolution of infrastructure problems, undertaking specific activities under direction.

This job role profile was created in collaboration with BCS, using Role Model Plus. BCS is the professional body that has the responsibility of updating this job family.

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