Champions high standards in all aspects of the interaction between users and the organisation’s systems, products and services including involvement of users in evaluation activities.
SFIA Skills: User experience evaluation (USEV)
Change management (USEV)(Level 3) Copy
Analyses change data and identifies issues to be addressed. Defines new user stories or requirements.
User evaluation (USEV)(Level 3)
Administers a range of evaluations, recording data and feedback. Evaluates design options and prototypes to obtain user feedback on requirements of developing systems, products or services.
Standards (USEV)(Level 3)
Checks devices, systems, products or services for adherence to the user stories or requirements, the applicable standards, guidelines, style guides and legislation.