SFIA Skills: User experience design (HCEV)

Constructs, interprets and executes test plans to verify accessibility and usability of completed systems.

Uses iterative approaches to rapidly incorporate user feedback into designs. Plans and drives user experience design activities providing expert advice and guidance to support adoption of agreed approaches.

Ensures all work is documented using the appropriate standards, methods and tools, including prototyping tools where appropriate.

Documents all work using required standards, methods and tools, including prototyping tools where appropriate.

Documents all work using required standards, methods and tools, including prototyping tools where appropriate.

Designs and develop users’ digital and off-line tasks, interaction and interfaces to meet agreed usability and accessibility requirements. Translates concepts into outputs and prototypes and captures user feedback to improve designs.

Assists, as part of a team, in overall user experience design including for example: user interface (including colour, language, presentation, input methods, error handling and responses); user documentation; program specifications; and backup, recovery and restart procedures. Assists in the evaluation of design options and trade-offs.

Obtains organisational commitment to policies, standards and strategies to deliver required usability, accessibility and security. Undertakes or initiates assessment of organisation’s maturity in usability and accessibility, and takes appropriate follow-up action.

Ensures cost benefit and risk analysis is undertaken to provide input to development plans to take account of human factors in design decisions, including failure/degradation and contingency arrangements.

Integrates required visual design and branding into the user experience design activities.

Provides input to cost benefit analyses, risk analyses and development plans to take account of human factors in design decisions, including failure/degradation and contingency arrangements.

Interprets and follows visual design and branding guidelines to create consistent and impactful user experience.

Consistently applies visual design and branding guidelines