SFIA Skills: Technology service management (ITMG)

Provides technical and operational input to the development of the technology strategy to support the effective implementation of clinical safety.

Identifies opportunities to enhance clinical safety through service improvements and aligns the contribution of systems and services to clearly stated clinical safety targets.

Engages with and influences senior level stakeholders and project teams throughout the service development lifecycle. Ensures that clinical safety requirements are embedded into design and new or changed digital health technologies are managed to provide agreed levels of clinical safety.

Influences design and development of new and changed systems and services to optimise operational efficiency. Contributes to definition of associated standards and techniques. Recommends operational and maintenance acceptance of new systems and services. Contributes to KPIs for system acceptance and monitoring.