SFIA Skills: Programme management (PGMG)

Ensures that all programmes remain on target and continue to implement changes that will achieve their objectives, meet real business need, and measurably improve the service and business value set out in the programme business case.

Manages programme change, through regular reassessment of programme priorities, resolving resource conflicts, and authorising additions, deletions or modifications.

Ensures post-implementation plans and owners are in-place after go-live to ensure planned benefits are fully realised.

Recommends cancellation of projects, and initiation of new projects, within the programme, and is responsible for programme closeout activities once delivery is complete.

Manages exceptions, slippage and issues of priority, and initiates extra activities wherever gaps in the programme are identified, according to baseline planning within the programme.

Plans, schedules, monitors, and reports on overall progress and initiates corrective action, as appropriate, to ensure that programme deliverables are produced on time and within budget.

Leads the programme team(s) in the validation and verification of business requirements and translation into service design and operational plans. Develops and maintains an appropriate environment to support project managers, including the processes and practices for managing projects and the coaching, development and deployment of project managers, teams and individuals. Maintains an awareness of current technical developments that may provide opportunities to the programmes, whilst ensuring continual alignment to business needs.

Ensures coherence of the programme, by monitoring changes within the programme scope. Reassesses whether projects continue to meet business objectives and to use funds efficiently, ensuring that the programme is managed to realise business benefits.

Ensures appropriate and effective governance arrangements and comprehensive reporting and communication policies are in place and followed.