In collaboration with clients/users, uses agreed tools, templates and standards to design and create complex, well-designed and engineered web pages with specified structure and appearance. Takes account of the special requirements of the visually impaired and hard of hearing. Takes account of bandwidth and browser compatibility issues. Tests pages and corrects coding errors.
SFIA Skills: Development and implementation
Cost benefit and risk analysis (Level 4)
Provides input to cost benefit analyses, risk analyses and development plans to take account of human factors in design decisions, including failure/degradation and contingency arrangements.
Visual design and branding (Level 4)
Interprets and follows visual design and branding guidelines to create consistent and impactful user experience.
Web usage data (Level 3)
In response to complex requests, obtains and analyses website usage data from web analytics software, server logs or other sources, and presents it effectively.
Web pages and sites (Level 3)
Designs the structure and appearance of moderately complex web-sites within agreed style guidelines and in close collaboration with clients/users and content authors. Builds and maintains web-sites. Is aware of the special requirements of the visually impaired and hard of hearing.
Visual design and branding (Level 3)
Consistently applies visual design and branding guidelines
Web usage data (Level 2)
In response to general requests, obtains and analyses web site usage data from web analytics software, server logs or other sources, and presents it effectively.
Web pages and site (Level 2)
Creates web pages, and tests and corrects coding errors using relevant tools and techniques.
Web usage data (Level 1)
In response to precise instructions, obtains and analyses web site usage data from web analytics software, server logs or other sources and presents it effectively.
Web pages and sites (Level 1)
Creates simple web pages, and tests and corrects coding errors using relevant tools and techniques.
Governance and management (Level 7)
Directs the support and governance framework for knowledge management to ensure that it is robust, secure and trusted, that access to information is controlled and that appropriate management metrics and measures are in place for the effective management of the operation.
Knowledge management strategy (Level 7)
Works with senior management within the organisation, directing the creation or review of knowledge management systems strategy to support the strategic requirements and change agenda of the organisation. Defines strategies, specifies requirements, commissions or conducts feasibility studies and produces strategic views of the organisation’s information and knowledge needs.
Performance management (Level 7)
Maintains awareness of technology, industry and regulatory directions. Produces business cases for recommended new applications of information and insight, identifying the business impact of alternative strategies, the probability of satisfying organisation needs, the anticipated business benefits and the risks and consequences of failure.
Moderation and standards (Level 6)
Champions the use of clear language and sets the quality standards for drafting and final copy.
Moderation and standards (Level 5)
Advises on appropriate content formats and mediums, and oversees the review and approval of materials to enable requirements to be satisfied.
Moderation and standards (Level 4)
Moderates content (in both draft and published forms) and ensures content can be re-purposed appropriately.
Moderation and standards (Level 3)
Applies moderation and editing processes to content supplied by others.
Moderation and standards (Level 2)
Applies guidelines and standards to moderate content from others, escalating where appropriate.
Moderation and standards (Level 1)
Executes pre-planned testing activities under supervision, recording findings.
Methods, standards and policies (Level 6)
Develops organisational policies, standards, and guidelines to ensure research continually informs the development of systems, interactions, products and services to optimise utility and usability for users and enable them to achieve their required outcomes.
Involve, synthesise and inform (Level 5)
Synthesises findings, develops insights and presents findings to inform decision making and drive actions.
Involve, synthesise and inform (Level 4) (User Research)
Supports synthesis of findings and the creation of insights, reports and presentations to inform decision making and drive actions.
Acceptance tests (Level 4)
Assists colleagues and clients/users in defining acceptance tests for automated systems, focusing on testing usability and accessibility aspects of the system.
Product launch (Level 4)
Rolls out product trials and product launches. Contributes to robust plans for successful product launch.
Product launch (Level 5)
Coordinates trials and product launches and supports communications and training. Co-ordinates robust high-level plans for successful product launch. Optimises resources to gain the required impact and buying influence. Ensures risks, e.g. public reaction, are understood, quantified and mitigated.
Strategy and roadmaps (Level 5)
Develops the core positioning and messaging for the product and variants for different customer and user segments. Develops go-to-market, communication and where appropriate press briefings.
Strategy and roadmaps (Level 6)
Aligns the product management objectives with business objectives, and authorises the selection and planning of all product management activities. Updates and evolves the product roadmap as required with the necessary stakeholder support.
Design and develop products (Level 6)
Supports and creates an environment that fosters the initiation and creation of new products.
Market analysis and product strategy (Level 6)
Oversees the definition of the product strategy and roadmap. Identifies how new products may create new opportunities. Identifies how to adapt existing products to create new opportunities, for example entry into new markets either directly or by working with external third parties. Oversees the competitive analysis and market research supported where appropriate by customer interaction.
Testing process improvement (Level 5)
Undertakes investigations to assess and advise on the practicality of testing process alternatives. Identifies process improvements, and contributes to corporate testing standards and definition of best practice.
Testing approach (Level 5)
Defines and communicates the most appropriate test strategy for the project or programme. Cooperates with clients/users and senior staff as required to agree the testing strategy to be employed for the projects. Maintains awareness of testing alternatives at a level where they can be analysed and the most effective testing strategy selected and agreed.
Test planning (Level 5)
Within a development or integration project or programme, coordinates and manages the planning of system and/or acceptance testing, including software security testing. Where appropriate, establishes and plans the automated testing strategy for the project or programme, providing a platform for the testing team to automate previously manual scripts.
Risk management (Level 5)
Ensures that any risks associated with test strategy and the system test plan are clearly documented and reported to the clients/users and colleagues as appropriate, in accordance with organisational processes.
Testing execution and management (Level 5)
Manages all test processes including test plans, resources, costs, timescales, test deliverables and traceability. Takes responsibility for the integrity, and coordinates execution, of technology and/or acceptance testing activities for a development project or programme of projects.
Client relations (Level 5)
Manages client relationships with respect to testing matters for the project or programme. Plans, arranges and facilitates where appropriate meetings, workshops and relations with client/user staff during test planning and throughout subsequent development and testing activities.
Analysis and reporting (Level 3)
Reports test activities and results in a clear and concise manner.
Test results and progress (Level 3)
Analyses test activities and results. Records explicit details of failing test cases, such that project or service teams can understand and reproduce issues found.
System errors (Level 3)
Uses normal operating facilities, test scripts, diagnostic tools, technical manuals and systems documentation to identify, diagnose and report on basic system errors.
Analysis and reporting (Level 2)
Analyses and reports test activities and results in a clear and concise manner.
Test results and progress (Level 2)
Checks test results and documents test failures and successes compared with pre-determined criteria.
Test cases (Level 4)
Accepts responsibility for creation of test cases using own in-depth technical analysis of both functional and non-functional specifications (such as reliability, availability, throughput, security, recoverability, continuity, maintainability, efficiency, usability, performance and portability), to determine test requirements. Specifies requirements for environment, data, resources and tools.
Risk management (Level 4)
Provides reports on progress, anomalies, risks and issues associated with the overall project.
Advice/guidance (Level 4)
Provides specialist advice, guidance and assistance to colleagues on any aspect of test planning and execution.
Risk management (Level 3)
Identifies and reports issues and risks associated with own work.
Test cases (Level 3)
Analyses test requirements and designs and builds test cases and test scripts under own direction, mapping back to pre-determined criteria. Prioritises sets of tests in order to carry out those most important within a limited timebox.
Test conditions (Level 3)
Reviews requirements and specifications, and defines test conditions.
Test results and progress (Level 1)
Records test results and documents test failures and successes compared with pre-determined criteria, in a manner such that development teams can re-create and resolve issues found at a later date.
Risk management (Level 2)
Identifies and reports issues and risks.
Test cases (Level 2)
Designs test cases and creates test scripts and supporting material, working to the specifications provided. Where appropriate uses techniques for prioritising tests (e.g. based upon risk or the area of change). Optimises value of testing within limited time-boxes.
Test conditions (Level 2)
Defines test conditions for given requirement