Development and implementation – FEDIP Job Profiles

Processes, tools and methods (Level Four) (DAAN)

Contributes to the development of data analytics processes and standards. Identifies opportunities for improving data analytics practices.

Data preparation (Level Four) (DAAN)

Cleans raw data by identifying and resolving duplicates, errors, extreme values, and other anomalies.

Data analysis (Level Four) (DAAN)

Conducts end-to-end data analysis, defining data requirements and ensuring data integrity.

Data preparation (Level Three) (DAAN)

Supports data analytics by gathering and preparing data from multiple sources.

Data analysis (Level Three) (DAAN)

Applies analytical and statistical methods and software tools to analyse data and develop reports.

Collaborate (Level Three) (DAAN)

Collaborates with team members to refine analysis techniques and ensure data quality.

Methods and procedures (KNOW) (Level 5)

Maintains an awareness of current and emerging knowledge management methods, technologies and processes. Assesses their relevance and potential business value to establish the feasibility for inclusion in the knowledge management strategy.

Capability development (KNOW) (Level 5)

Contributes to creation or review of a knowledge management capability, preparing background documents, cataloguing existing IT provision and describing the effectiveness of existing policies, strategies, processes and standards.

System development standards (DLMG) (Level 7)

Manages the process for establishing and maintaining the organisation’s systems development standards, methods and procedures and for ensuring that they are adhered to. Manages existing software process improvement approaches and/or develops new approaches to achieving improvement.

Resource planning (DLMG) (Level 7)

Oversees the resourcing of the agreed programme of systems development, taking full responsibility for the provision of IT resources and advising on requirements for client/user resources.

Project and programme definition (DLMG) (Level 7)

Typically, within a large organisation, works with senior client or user management to define a costed and prioritised programme of systems development which supports the organisation’s objectives and strategic plans. Communicates information about the agreed programme, and how it supports the organisation’s objectives.

Programme assurance (DLMG) (Level 7)

Ensures that the programme of systems development is implemented in a coherent and consistent manner, liaising as necessary with IS, ICT and client/user management to ensure that planned systems developments are compatible with the organisation’s existing systems, infrastructure and strategic plans.

Policy making (DLMG) (Level 7)

Plays a major part in the wider policy making and overall management of information within the organisation.

Performance management (DLMG) (Level 7)

Tracks and reports objectives and key results (OKR) progress. Supports PMO with portfolio governance and management, reporting on development activities and supporting preparation of performance management artefacts such as quarterly business reviews.

Monitoring progress and security (DLMG) (Level 7)

Ensures that systems and procedures for monitoring and reporting on the progress of systems development projects are in place and operated effectively, and that action is taken to deal with exceptions, problems and unforeseen events in a timely manner.

Development processes (DLMG) (Level 7)

Facilitates development ceremonies such as Monthly Team Planning, Weekly Scrum of Scrums and Sprint Demos. Identifies, tracks, removes and escalates impediments at intra-department level.

Capability development (DLMG) (Level 7)

Owns function level resource plans, forecasts future resource requirements, and works with appropriate stakeholders to agree future resourcing strategies.

Methods and procedures (KNOW) (Level 2)

Maintains information handling procedures.

Data transformation (KNOW) (Level 2)

Works under supervision to transform information from one format/medium to another — includes reference data as appropriate.

Requirements and advice(KNOW) (Level 4)

Can advise clients/users on suitable knowledge management tools, processes and procedures. Advises on existing knowledge management artefacts.

Performance management (KNOW) (Level 4)

Interrogates existing knowledge content to identify issues, risks and opportunities. Determines the effectiveness of data from a range of sources to determine the value and impact of using that data.

Methods and procedures (KNOW) (Level 4)

Maintains familiarity with all knowledge management processes, methods and techniques used to acquire, capture, classify, store and maintain assets –including organisational policy, intellectual property rights and data protection legislation. Advises less-experienced colleagues, users and partners on these aspects of knowledge management.

Knowledge asset creation (KNOW) (Level 4)

In collaboration with clients/users, uses agreed tools, templates and standards to design and create knowledge management assets. Takes account of the special requirements of the visually impaired and hard of hearing. Takes account of security and sensitivity of data, information and knowledge and the processes that turn data into knowledge.

Data transformation (KNOW) (Level 4)

Uses appropriate tools to make controlled and verified knowledge assets available, extending the knowledge management directory scheme where necessary.

Lead and manage (Level 5)

Leads design teams. Plans, schedules and reports on their work.

Components design (Level 5)

Designs components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology. Identifies and evaluates alternative design options and trade-offs.

Physical design and operational requirements (NTDS) (Level 6)

Is aware of operational requirements especially in terms of service levels, network availability, response times, security and repair times. Proposes design enhancements, capacity changes, contingency and recovery arrangements as required, to ensure that all network design targets are met and that the networks provided meet their service level targets within the organisation’s planned budget.

Option evaluation (NTDS) (Level 6)

Reviews network costs against budget, public tariffs and new developments, approving proposals to change network design when appropriate. Obtains and evaluates proposals from network suppliers of equipment, software and services.

Function/service management (NTDS) (Level 6)

Manages and coordinates a network design team, teams, or centre of expertise, taking responsibility for the design and development of complex network systems, including investigation, analysis, specification, design, building, testing, operation, maintenance, upgrade, migration and obsolescence.

Assessment/selection(NTDS) (Level 6)

Produces network requirements, and tender and proposal documents, and conducts reviews and evaluations of responses for the selection of appropriate suppliers, services and contracts.

Advice/guidance (NTDS) (Level 6)

Provides advice and guidance to, business management, analysts, designers, and less experienced colleagues on all aspects of network design and technology. Interfaces with designers and planners from external suppliers and network service providers, to ensure that network requirements (particularly network response times, volumetric information and security requirements) are reflected in the overall specification.

User interfaces (NTDS) (Level 5)

Specifies user/system interfaces, including reports, validation and error correction procedures, processing rules, access, security and audit controls, recovery routines and contingency procedures.

Physical design and operational requirements (NTDS) (Level 5)

Translates logical designs into physical designs taking account of the target environment, performance requirements, existing systems, regulatory constraints, budgets, power supply requirements, fire protection and any potential safety-related aspects.

Option evaluation (NTDS) (Level 5)

Reviews network costs against external service providers, new developments and new services, initiating proposals to change network design where appropriate cost reductions and benefits can be achieved. Obtains and evaluates proposals from suppliers of equipment and software, and other network service providers.

Logical design (NTDS) (Level 5)

Produces logical network designs showing, for example, processes, objects, topologies and components. Identifies and applies common processes.

Assessment/selection (NTDS) (Level 5)

Assists in the assessment and selection of suitable networking solutions to meet all or parts of specified requirements, including the design and establishment of call centre telecommunications systems and services.

Advice/guidance (NTDS) (Level 5)

Provides advice and guidance to, business management, analysts, designers, and less experienced colleagues on all aspects of network design and technology. Ensures that all network requirements are reflected in design specifications.

User interfaces (NTDS) (Level Four)

Specifies user/system interfaces, including reports, validation and error correction procedures, processing rules, access, security and audit controls, recovery routines and contingency procedures.

Physical design and operational requirements (NTDS) (Level Four)

Translates logical designs into physical designs taking account of the target environment and any potential safety-related aspects.

Option evaluation (NTDS) (Level Four)

Obtains and evaluates proposals from suppliers of equipment and software, and other network service providers.

Assessment/selection (NTDS) (Level Four)

Assists in the assessment and selection of suitable networking solutions to meet all or parts of specified requirements.

Logical design (NTDS) (Level Four)

Produces logical network designs showing for example, processes, objects, topologies and components. Identifies and applies common processes.

User interfaces (NTDS) (Level Three)

Applies standard user/system interfaces, including reports, validation and error correction procedures, processing rules, access, security and audit controls, recovery routines and contingency procedures.

Logical design (NTDS) (Level Three)

Produces simple logical network designs showing, for example, topologies and components. Identifies and applies common processes.

Physical design and operational requirements (NTDS) (Level Three)

Translates simple logical designs into physical designs taking account of the target environment and any potential safety-related aspects.

Requirements and advice(KNOW) (Level 3)

Liaises with clients/users and content authors to clarify details of knowledge asset, presents finished knowledge asset definition, and catalogues the asset.

Performance management (KNOW) (Level 3)

Supports changes to work practices to support capture and use of knowledge. Works with teams to embed knowledge as a habit, and reinforce uses of tools and techniques.

Methods and procedures (KNOW) (Level 3)

Supports the maintenance and implementation of information and knowledge asset handling procedures.

Knowledge asset creation (KNOW) (Level 3)

Uses agreed tools, templates and standards to create knowledge assets specifying their value and use and ensuring that automated processes are in place to maintain the asset.

Data transformation (KNOW) (Level 3)

Is responsible for the definition of how transformation of information from one format/medium to another occurs and assumptions made, and additional data used for the reference data.

Knowledge asset creation (KNOW) (Level 7)

Leads investigations into major options for providing knowledge enabling and new decision-making services, and recommends solutions.

Model evaluation and advice (Level Six)(DATS)

Leads the introduction and use of data science and analytics to drive innovation and business value.

Capability development (Level 6)

Leads the development of organisational capabilities for data science and analytics.

Model evaluation and advice (Level Four)

Develops data hypotheses and methods and evaluates analytics models. Advises on the effectiveness of specific techniques based on project findings and comprehensive research.

Model evaluation and advice (Level Five)(DATS)

Provides expert advice to evaluate the problems to be solved and the need for data science solutions.

Model evaluation and advice (Level Three)(DATS)

Evaluates the outcomes and performance of data science models. Identifies and implements opportunities to train and improve models and the data they use. Publishes and reports on model outputs to meet customer needs and conforming to agreed standards.

Data pipelines and stores (Level 6)(DENG)

Plans and leads data engineering activities for strategic, large and complex programmes.

Data pipelines and stores (Level 5)(DENG)

Plans and drives data engineering solution development ensuring that solutions balance functional and non-functional requirements.

Data pipelines and stores (Level 4)(DENG)

Creates and maintains data pipelines to connect data within and between data stores, applications and organisations — engineering solutions may be on-premise, cloud-based or hybrid.

Data pipelines and stores (Level 3)(DENG)

Designs and implements data pipelines and data stores to acquire and prepare data. Applies data engineering standards and tools to create and maintain data pipelines and data stores.

Testing (Level 3)(VISL)

Designs and conducts tests of the data visualisation to assure it meets the needs of end users, that data is succinct and that information maps to underlying raw data through known and appropriate translation and visual representation techniques. Corrects errors and retests to achieve an error-free result.

Data pipelines and stores (Level 2)(DENG)

Assists in developing and implementing data pipelines and data stores.

Automation and opportunities (Level 5)(VISL)

Maintains an awareness of current and emerging information analysis, formatting and visual aids and the relative value and challenge in using the different methods. In particular, to inclusion and accessibility to information.

Automation and opportunities (Level 4)(VISL)

Works with others to create automated scripts and processes that prepare the data ready for presentation. Works with job scheduling to ensure data preparation activities fit at the appropriate point of data acquisition and do not impact on other system resource needs e.g. backups.

Information requirements and search (Level 5)(BINT)

Evaluates the need for analytics, and assesses the problems to be solved and which internal or external data sources to use or acquire.

Testing (Level 4)(VISL)

Plans, designs and conducts tests of data visualisation to assure it meets the needs of end users, that data is succinct and that information maps to underlying raw data through known and appropriate translation and visual representation techniques. Corrects errors and retests to achieve an error-free result.

Process, methods and standards (Level 3)(FEDIP Data)

Develops data hypotheses and analysis methods. Trains and evaluates analytics models, sharing insights and findings, and continues to iterate with additional data for improvement.

Process, methods and standards (Level 4)(BINT)

Develops and applies processes to support the analysis needs of the organisation. Defines standard and non-standard techniques and tools to deliver data analysis such as OLAP reporting, data mining, predictive analysis and data storytelling.

Information requirements and search (Level 4)(BINT)

Determines what information is required and defines search and other criteria to meet a specified requirement.

Information requirements and search (Level 3)(BINT)

Determines what information is required and defines search and other criteria to meet a specified requirement.

Information requirements and search (Level 2)(BINT)

Assists in the establishment of information needs and the definition of search criteria to meet the requirements.

Policies, standards and guidelines (PROG)(Level 4)

Applies agreed standards and tools, to achieve well-engineered outcomes. Identifies issues related to software development activities. Proposes practical solutions to resolve issues.

Reviews and monitoring (PROG)(Level 4)

Participates in reviews of own work and leads reviews of colleagues’ work.

Methods and tools(USEV)(Level 6)

Champions high standards in all aspects of the interaction between users and the organisation’s systems, products and services including involvement of users in evaluation activities.

Planning and leadership (PROG)(Level 6)

Plans and leads software construction activities for strategic, large and complex development projects.

Reviews and monitors (PROG) (Level 6)

Assesses effectiveness of organisational policies, standards and guidelines for software delivery.

Policy, standards and guidelines (PROG)(Level 6)

Develops organisational policies, standards and guidelines for software construction and refactoring.

Web interfaces (ICPM)(Level 5)

Selects and uses appropriate tools and techniques to provide web interfaces to new and existing applications. Is able to advise clients/users and developers on technical matters relating to such interfaces.

Specification and procurement (ICPM)(Level 5)

Understands the range of publishing options available and advises on specification and procurement, taking account of the key costs and benefits of different channels and applying objective measures of effectiveness.

Web pages and sites (Level 5)

Uses appropriate tools to make finished content available on servers for all relevant channels. Specifies appropriate web server hardware and network connectivity for large sites. Selects, installs and configures web server software, taking into account performance, reliability and security considerations. Liaises with the relevant authorities for the registration of domain names when required.

Content publishing (ICPM)(Level 5)

Leads publishing activities and assignments, ensuring design of the overall structure and graphical style, as well as the publication processes, comply with agreed policies and strategies.

User-centred design (Level 5)

Moderates either one-to-one sessions or focus groups, guides discussions and builds rapport. Captures research data throughout sessions to ensure the recorded outcome is an accurate reflection of the session’s content to support user-centred design decision making.

Generative research (Level 5)

Determines the approaches to be used for encouraging user engagement in generative research in order to find opportunities for innovation in, and enhancement of, systems, products and services.

Approach USEV (Level 5)

Advises on what to evaluate, the type of evaluation to use (including user trials, surveys, assessments, measured tests and formal analyses) and the extent of user involvement required. Selects stakeholders and sample sizes for evaluations. Defines event structures for event analysis and ensures that event analysis is properly carried out.