Leads design teams. Plans, schedules and reports on their work.
SFIA Skills: Development and implementation
Components design (Level 5)
Designs components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology. Identifies and evaluates alternative design options and trade-offs.
Physical design and operational requirements (NTDS) (Level 6)
Is aware of operational requirements especially in terms of service levels, network availability, response times, security and repair times. Proposes design enhancements, capacity changes, contingency and recovery arrangements as required, to ensure that all network design targets are met and that the networks provided meet their service level targets within the organisation’s planned budget.
Option evaluation (NTDS) (Level 6)
Reviews network costs against budget, public tariffs and new developments, approving proposals to change network design when appropriate. Obtains and evaluates proposals from network suppliers of equipment, software and services.
Function/service management (NTDS) (Level 6)
Manages and coordinates a network design team, teams, or centre of expertise, taking responsibility for the design and development of complex network systems, including investigation, analysis, specification, design, building, testing, operation, maintenance, upgrade, migration and obsolescence.
Assessment/selection(NTDS) (Level 6)
Produces network requirements, and tender and proposal documents, and conducts reviews and evaluations of responses for the selection of appropriate suppliers, services and contracts.
Advice/guidance (NTDS) (Level 6)
Provides advice and guidance to, business management, analysts, designers, and less experienced colleagues on all aspects of network design and technology. Interfaces with designers and planners from external suppliers and network service providers, to ensure that network requirements (particularly network response times, volumetric information and security requirements) are reflected in the overall specification.
User interfaces (NTDS) (Level 5)
Specifies user/system interfaces, including reports, validation and error correction procedures, processing rules, access, security and audit controls, recovery routines and contingency procedures.
Physical design and operational requirements (NTDS) (Level 5)
Translates logical designs into physical designs taking account of the target environment, performance requirements, existing systems, regulatory constraints, budgets, power supply requirements, fire protection and any potential safety-related aspects.
Option evaluation (NTDS) (Level 5)
Reviews network costs against external service providers, new developments and new services, initiating proposals to change network design where appropriate cost reductions and benefits can be achieved. Obtains and evaluates proposals from suppliers of equipment and software, and other network service providers.
Logical design (NTDS) (Level 5)
Produces logical network designs showing, for example, processes, objects, topologies and components. Identifies and applies common processes.
Assessment/selection (NTDS) (Level 5)
Assists in the assessment and selection of suitable networking solutions to meet all or parts of specified requirements, including the design and establishment of call centre telecommunications systems and services.
Advice/guidance (NTDS) (Level 5)
Provides advice and guidance to, business management, analysts, designers, and less experienced colleagues on all aspects of network design and technology. Ensures that all network requirements are reflected in design specifications.
User interfaces (NTDS) (Level Four)
Specifies user/system interfaces, including reports, validation and error correction procedures, processing rules, access, security and audit controls, recovery routines and contingency procedures.
Physical design and operational requirements (NTDS) (Level Four)
Translates logical designs into physical designs taking account of the target environment and any potential safety-related aspects.
Option evaluation (NTDS) (Level Four)
Obtains and evaluates proposals from suppliers of equipment and software, and other network service providers.
Assessment/selection (NTDS) (Level Four)
Assists in the assessment and selection of suitable networking solutions to meet all or parts of specified requirements.
Logical design (NTDS) (Level Four)
Produces logical network designs showing for example, processes, objects, topologies and components. Identifies and applies common processes.
User interfaces (NTDS) (Level Three)
Applies standard user/system interfaces, including reports, validation and error correction procedures, processing rules, access, security and audit controls, recovery routines and contingency procedures.
Logical design (NTDS) (Level Three)
Produces simple logical network designs showing, for example, topologies and components. Identifies and applies common processes.
Physical design and operational requirements (NTDS) (Level Three)
Translates simple logical designs into physical designs taking account of the target environment and any potential safety-related aspects.
Requirements and advice(KNOW) (Level 3)
Liaises with clients/users and content authors to clarify details of knowledge asset, presents finished knowledge asset definition, and catalogues the asset.
Performance management (KNOW) (Level 3)
Supports changes to work practices to support capture and use of knowledge. Works with teams to embed knowledge as a habit, and reinforce uses of tools and techniques.
Methods and procedures (KNOW) (Level 3)
Supports the maintenance and implementation of information and knowledge asset handling procedures.
Knowledge asset creation (KNOW) (Level 3)
Uses agreed tools, templates and standards to create knowledge assets specifying their value and use and ensuring that automated processes are in place to maintain the asset.
Data transformation (KNOW) (Level 3)
Is responsible for the definition of how transformation of information from one format/medium to another occurs and assumptions made, and additional data used for the reference data.
Knowledge asset creation (KNOW) (Level 7)
Leads investigations into major options for providing knowledge enabling and new decision-making services, and recommends solutions.
Model evaluation and advice (Level Six)(DATS)
Leads the introduction and use of data science and analytics to drive innovation and business value.
Capability development (Level 6)
Leads the development of organisational capabilities for data science and analytics.
Model evaluation and advice (Level Four)
Develops data hypotheses and methods and evaluates analytics models. Advises on the effectiveness of specific techniques based on project findings and comprehensive research.
Model evaluation and advice (Level Five)(DATS)
Provides expert advice to evaluate the problems to be solved and the need for data science solutions.
Model evaluation and advice (Level Three)(DATS)
Evaluates the outcomes and performance of data science models. Identifies and implements opportunities to train and improve models and the data they use. Publishes and reports on model outputs to meet customer needs and conforming to agreed standards.
Data pipelines and stores (Level 6)(DENG)
Plans and leads data engineering activities for strategic, large and complex programmes.
Data pipelines and stores (Level 5)(DENG)
Plans and drives data engineering solution development ensuring that solutions balance functional and non-functional requirements.
Data pipelines and stores (Level 4)(DENG)
Creates and maintains data pipelines to connect data within and between data stores, applications and organisations — engineering solutions may be on-premise, cloud-based or hybrid.
Data pipelines and stores (Level 3)(DENG)
Designs and implements data pipelines and data stores to acquire and prepare data. Applies data engineering standards and tools to create and maintain data pipelines and data stores.
Testing (Level 3)(VISL)
Designs and conducts tests of the data visualisation to assure it meets the needs of end users, that data is succinct and that information maps to underlying raw data through known and appropriate translation and visual representation techniques. Corrects errors and retests to achieve an error-free result.
Data pipelines and stores (Level 2)(DENG)
Assists in developing and implementing data pipelines and data stores.
Automation and opportunities (Level 5)(VISL)
Maintains an awareness of current and emerging information analysis, formatting and visual aids and the relative value and challenge in using the different methods. In particular, to inclusion and accessibility to information.
Automation and opportunities (Level 4)(VISL)
Works with others to create automated scripts and processes that prepare the data ready for presentation. Works with job scheduling to ensure data preparation activities fit at the appropriate point of data acquisition and do not impact on other system resource needs e.g. backups.
Information requirements and search (Level 5)(BINT)
Evaluates the need for analytics, and assesses the problems to be solved and which internal or external data sources to use or acquire.
Testing (Level 4)(VISL)
Plans, designs and conducts tests of data visualisation to assure it meets the needs of end users, that data is succinct and that information maps to underlying raw data through known and appropriate translation and visual representation techniques. Corrects errors and retests to achieve an error-free result.
Process, methods and standards (Level 3)(FEDIP Data)
Develops data hypotheses and analysis methods. Trains and evaluates analytics models, sharing insights and findings, and continues to iterate with additional data for improvement.
Process, methods and standards (Level 4)(BINT)
Develops and applies processes to support the analysis needs of the organisation. Defines standard and non-standard techniques and tools to deliver data analysis such as OLAP reporting, data mining, predictive analysis and data storytelling.
Information requirements and search (Level 4)(BINT)
Determines what information is required and defines search and other criteria to meet a specified requirement.
Information requirements and search (Level 3)(BINT)
Determines what information is required and defines search and other criteria to meet a specified requirement.
Information requirements and search (Level 2)(BINT)
Assists in the establishment of information needs and the definition of search criteria to meet the requirements.
Policies, standards and guidelines (PROG)(Level 4)
Applies agreed standards and tools, to achieve well-engineered outcomes. Identifies issues related to software development activities. Proposes practical solutions to resolve issues.
Reviews and monitoring (PROG)(Level 4)
Participates in reviews of own work and leads reviews of colleagues’ work.
Methods and tools(USEV)(Level 6)
Champions high standards in all aspects of the interaction between users and the organisation’s systems, products and services including involvement of users in evaluation activities.
Planning and leadership (PROG)(Level 6)
Plans and leads software construction activities for strategic, large and complex development projects.
Reviews and monitors (PROG) (Level 6)
Assesses effectiveness of organisational policies, standards and guidelines for software delivery.
Policy, standards and guidelines (PROG)(Level 6)
Develops organisational policies, standards and guidelines for software construction and refactoring.
Web interfaces (ICPM)(Level 5)
Selects and uses appropriate tools and techniques to provide web interfaces to new and existing applications. Is able to advise clients/users and developers on technical matters relating to such interfaces.
Specification and procurement (ICPM)(Level 5)
Understands the range of publishing options available and advises on specification and procurement, taking account of the key costs and benefits of different channels and applying objective measures of effectiveness.
Web pages and sites (Level 5)
Uses appropriate tools to make finished content available on servers for all relevant channels. Specifies appropriate web server hardware and network connectivity for large sites. Selects, installs and configures web server software, taking into account performance, reliability and security considerations. Liaises with the relevant authorities for the registration of domain names when required.
Content publishing (ICPM)(Level 5)
Leads publishing activities and assignments, ensuring design of the overall structure and graphical style, as well as the publication processes, comply with agreed policies and strategies.
User-centred design (Level 5)
Moderates either one-to-one sessions or focus groups, guides discussions and builds rapport. Captures research data throughout sessions to ensure the recorded outcome is an accurate reflection of the session’s content to support user-centred design decision making.
Generative research (Level 5)
Determines the approaches to be used for encouraging user engagement in generative research in order to find opportunities for innovation in, and enhancement of, systems, products and services.
Approach USEV (Level 5)
Advises on what to evaluate, the type of evaluation to use (including user trials, surveys, assessments, measured tests and formal analyses) and the extent of user involvement required. Selects stakeholders and sample sizes for evaluations. Defines event structures for event analysis and ensures that event analysis is properly carried out.
Reviews and monitors PROG (Level 5)
Measures and monitors the application of project/team standards for software construction including software security.
Planning and leadership (PROG)(Level 5)
Takes technical responsibility across all stages and iterations of software development. Plans and drives software construction activities.
Reviews and monitoring (PROG)(Level 5)
Measures and monitors the application of project/team standards for software construction including software security.
Policy, standards and guidelines (PROG)(Level 5)
Contributes to the development of organisational policies, standards and guidelines for software development.
Content publishing (ICPM)(Level 3)
Uses content publishing systems to manage published content across different channels.
Test plans and evaluation of options (HCEV)(Level 3)
Constructs, interprets and executes test plans to verify accessibility and usability of completed systems.
User-centred design (URCH)(Level 3)
Conducts user journey mapping exercises and use them as a tool to support user-centred design decision making.
Reviews and monitoring (PROG)(Level 2)
Reviews own work. May be involved in peer review activities such as pair programming.
Standards and strategies (ICPM)(Level 6)
Develops strategies for the delivery of support information, including preferred media, rules for format of content, frameworks for the overall information structure, and graphical style for substantial, complex or high-profile web sites.
Content publishing (ICPM)(Level 6)
Develops the overall strategy for the delivery of information and knowledge, including preferred media, overall information structure, and rules for formatting content to meet the needs of the organisation and its desired audience(s).
User-centred design (Level 6)
Ensures that performance analysis data is combined with user research insights to better support design decision making.
Change management (USEV)(Level 3) Copy
Analyses change data and identifies issues to be addressed. Defines new user stories or requirements.
User evaluation (USEV)(Level 3)
Administers a range of evaluations, recording data and feedback. Evaluates design options and prototypes to obtain user feedback on requirements of developing systems, products or services.
Standards (USEV)(Level 3)
Checks devices, systems, products or services for adherence to the user stories or requirements, the applicable standards, guidelines, style guides and legislation.
Reviews and monitoring (PROG)(Level 3)
Collaborates in reviews of work with others as appropriate. May be involved in peer review activities such as pair programming. Monitors and reports on progress.
Content publishing (ICPM)(Level 1)
Uses established publishing processes according to appropriate guidelines, for example, to release, retire or convert content into a format suitable for publication.
Support and collation (ICPM)(Level 1)
Contributes, under instruction, to publication support activities and supports the collation of data.
Documentation and version control (PROG)(Level2)
Documents work in accordance with agreed standards. Applies version control in accordance with agreed procedures.
Policy, standards and guidelines (PROG)(Level 2)
Applies agreed standards and tools as required, to achieve a well-engineered result.
Management and leadership (DATM)(Level 6)
Takes overall responsibility for directing the operation of data management within the organisation and ensuring the provision of information that meets the business needs of the organisation.
Corporate data policy (DTAN)(Level 5)
Contributes to the development and maintenance of the corporate data management policy within the organisation.
Assurance of data structures and models (DTAN)(Level 5)
Manages the iteration, review and maintenance of data requirements and data models.
Data requirements documentation (DTAN)(Level 5)
Manages the investigation of corporate data requirements, documenting them according to the required standards utilising the prescribed methods and tools.
Advice and guidance (DTAN)(Level 5)
Sets standards for data modelling and design tools and techniques, advises on their application, and ensures compliance.
Product launch (Level 5) (PROD-f)
Coordinates trials and product launches and supports communications and training. Co-ordinates robust high-level plans for successful product launch. Optimises resources to gain the required impact and buying influence. Ensures risks, e.g. public reaction, are understood, quantified and mitigated.
Acceptance tests (Level 4) UNAN-F
Specifies measurable criteria for the required usability and accessibility of complex systems, products and services. Assists clients/users in defining user experience acceptance tests for complex automated systems, against the measurable criteria.
Policies and standards (Level 6) DESN
Develops organisational policies, standards, guidelines and methods for systems design. Drives adoption of and adherence to relevant policies, standards, strategies and architectures.
Components design (Level 3)
Designs components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology. Identifies and evaluates alternative design options and trade-offs.
Risk management (Level 5) (Content publishing)
Ensures the implications of publishing content are understood by all parties and ensures potential risks are mitigated.
Risk management (Level 4) (Content publishing)
Understands the implications of publishing content and manages the associated risks.
Risk management (Level 6) INCA
Implements risk management guidelines for content designers and creators to ensure that the implications of content publishing are taken into account and appropriate action undertaken to mitigate against any risks to the organisation.
Acceptance tests (Level 4) UNAN
Specifies measurable criteria for the required usability and accessibility of the system, products and services. Assists clients/users in defining user experience acceptance tests for automated systems, against the measurable criteria.
Collaboration (Level 6) User research
Collaborates with internal and external partners to facilitate effective user research.
Generative research (Level 6)
Champions user-centred design and secures organisational commitment to the significant involvement of users in research to achieve a deep understanding of their current and future needs.
Involve, synthesise and inform (Level 3) User research
Provides evidence drawn from data and research analysis to represent the user in product and design discussions.
Collaboration (Level 3) User research
Works closely with analytics and other insight colleagues to integrate customer data and research findings.
Involve, synthesise and inform (Level 3) User research
Provides evidence drawn from data and research analysis to represent the user in product and design discussions.
Collect, analyse and share (Level 3) User research
Documents and shares the outcomes of user research.
Content development (Level 5)
Develops and maintains content plans showing how the identified audience needs will be met.
Content production (Level 5)
Provides overall editorial control across the team or teams of content designers and authors, to ensure appropriate content, tone, brevity, consistency and re-use. Manages the overall editorial process adhering to deadlines and quotas laid out in the editorial calendar.