I can raise awareness of, and encourage use of, a range of tools and techniques for teams to use to learn before, during and after all that they do so others in the organisation or healthcare system can apply that learning to inform and improve their own work.
I can source and summarise internal organisational knowledge, individual know-how, good practice and external published and unpublished research to accelerate evidence-informed policy and practice.
I can develop and maintain directories of expertise and encourage individuals to contribute and use these to inform their practice.
I can devise and implement methods to capture and share knowledge before people move on to different roles, avoiding knowledge loss.