Skip to content

FEDIP Job Profiles

Home
About
All Job Roles
Submit Feedback
News
FAQs

CE09 | Working CE09 | Customer service

1.Resolve conflict relating to more complex enquiries from customers.

Post navigation

Previous: CE09 | Awareness CE09 | Customer service

Next: CE09 | Practitioner CE09 | Customer service

Leave a Reply Cancel reply

You must be logged in to post a comment.

Search

Job Families

IT Operations (47)
- Application Operations Engineer (6)
- End User Computing Engineer (5)
- Infrastructure Operations Engineer (5)
- Infrastructure Engineer (5)
- Service Transition Manager (4)
- Service Desk Manager (4)
- IT Service Manager (4)
- Command and Control Centre Manager (4)
- Change and Release Manager (3)
- Business Relationship Manager (3)
- Incident Manager (2)
- Problem Manager (2)
User Centred Design (37)
- User Researcher (6)
- Service Designer (6)
- Interaction Designer (6)
- Graphic Designer (6)
- Content Designer (6)
- Accessibility Specialist (4)
- Technical Writer (2)
- Content Strategist (1)
Architecture (27)
- Solutions Architect (5)
- Technical Architect (5)
- Business Architect (4)
- Enterprise Architect (4)
- Network Architect (3)
- Data Architect (3)
- Security Architect (3)
Data (25)
- Data Engineer (5)
- Data Analyst (5)
- Analytics Engineer (4)
- Data Scientist (4)
- Data Governance Manager (3)
- Machine Learning Engineer (2)
- Data Ethicist (2)
Software Development (24)
- Software Developer (9)
- Development Operations Engineer (9)
- Frontend Developer (6)
Product and Delivery (21)
- Business Analyst (6)
- Product Manager (5)
- Delivery Manager (4)
- Digital Portfolio Manager (4)
- Service Owner (1)
- Programme Delivery Manager (1)
Patient Services (18)
- Clinical Coder (7)
- Records and Information Manager (4)
- Patient Access Manager (4)
- Data Quality Officer (3)
Quality Assurance Testing (10)
- Quality Assurance Testing (QAT) Analyst (4)
- Test Engineer (4)
- Test Manager (2)
Cyber Security (10)
Digital Leadership Roles (9)
- Chief Technology Officer (1)
- Chief Information Officer (1)
- Chief Audit Officer (1)
- CxIO (1)
- Chief Information Security Officer (1)
- Chief Analytics Officer (1)
- Caldicott Guardian (1)
- Chief Data Officer (1)
- Chief Pharmacy Information Officer (1)
Knowledge, Library and Information Management (8)
- Knowledge Manager (5)
- Library Manager (2)
- Information Manager (1)
Digital Education Services (6)
- Digital Education Specialist (2)
- Digital Education Manager (2)
- Digital Education Administration (1)
- Digital Education Trainer (1)
Information Governance (6)
- Information Governance Officers (3)
- Information Governance Managers (2)
- Data Protection Officer (1)
Clinical Informatics (3)
- Clinical Informatician (2)
- Clinical Safety Officer (1)

The Federation for Informatics Professionals in Health and Care

Registered in England and Wales No. 10639143

email: info@fedip.org

Copyright © 2026 All Rights Reserved FEDIP | Use of cookies | Legal notices
Registered in England and Wales No. 10639143

website by Sarah Scriven