Junior Business Analyst


A junior business analyst receives direction from more senior business analysts but is responsible for the output of specific tasks. At this level, you will have limited skills and will work with others or under supervision. You will support stakeholder relationship management.


Description Background
Shows a systematic, analytical approach to problem solving. Has good interpersonal skills and is confident in dealing with clients/users. Is aware of the software engineering lifecycle for development and the concepts and practices required to implement effective information systems. Possesses general understanding of business and business skills. Prior Knowledge and Skills

Work Activity Components

Title Details
Requirements baselines (Level 2) Assists in the creation of a requirements baseline and in investigating and applying authorised requests for changes to baselined requirements, in line with change management policy.

Behavioural Skills

Title Details
Analytical Thinking Acquiring a proper understanding of a problem or situation by breaking it down systematically into its component parts and identifying the relationships between these parts. Selecting the appropriate method/tool to resolve the problem and reflecting critically on the result, so that what is learnt is identified and assimilated.
Conceptual Thinking Acquiring understanding and insights regarding the underlying issues in complex problems or situations through the development of abstract representations, the identification of patterns and the analysis of hypotheses.
Customer Focus Understanding the needs of the internal or external customer and keeping these in mind when taking actions or making decisions.
Cross-Functional and Inter-Disciplinary Awareness Understanding the needs, objectives and constraints of those in other disciplines and functions.
Verbal Expression Communicating effectively using the spoken word.
Written Expression Communicating effectively in writing, such as reports and via emails.
Teamwork Working collaboratively with others to achieve a common goal.

Technical Skills

Title Details Depth
Corporate, Industry and Professional Standards Applying standards, practices, codes, and assessment and certification programmes relevant to the IT industry, and the specific organisation or business domain. Aware of

Other Skills

Title Details Depth
Information Elicitation Techniques The selection and application of information elicitation methods, tools and techniques that are appropriate to the information required and the sources available. Aware of


Title Details
Information and Data Modelling Tools and techniques used to investigate, analyse and model the structure, relationships and use of data and information within an organisation.
Security Awareness Tools and techniques to help users and employees understand the role they play in helping to combat information security breaches and for IT and security professionals to prevent and mitigate risk.

Professional Development Activity (PDA)

Title Details PDA Group
Participation in Group Activities Participating in group activities inside or outside of the working environment that can assist with the development of interpersonal skills. Broadening Activities
Job Shadowing and Special Assignments Undertaking temporary periods or secondments in other roles, inside or outside IT, particularly those that offer a new perspective on own function or exposure to other environments and cultures. Broadening Activities
Gaining Knowledge of Employing Organisation Gaining basic knowledge of the employing organisation, its business, structure, culture, policies, products/services, operations and terminology. Increasing Knowledge
Gaining Knowledge of Surrounding Technical Areas Gaining knowledge of IT activities in employing organisation external to own function. Increasing Knowledge
Involvement in Professional Body Activities Attending meetings, seminars and workshops organised by professional body and reading published material, such as journals and web content. Participation in Professional Activities

Organisational Skill Name and Description

Framework Skill Level
Government Digital and Data Profession Capability Framework

Agile working

Agile delivery involves encouraging teams to build incrementally, test and iterate their work based on regular feedback and other useful data.

Working Agile working

You can: demonstrate experience working in Agile, and an awareness of Agile tools and how to use them advise colleagues on how and why Agile methods are used and provide a clear, open and transparent framework in which teams can deliver adapt and reflect and be resilient see outside of the process

Government Digital and Data Profession Capability Framework

Business analysis

Availability and capacity management involves ensuring services are available with as little down-time or disruption as possible, whilst making sure we have sufficient resources to support emerging business needs.

Awareness Business analysis

You can: support structured approaches to identify, investigate, analyse and communicate complex business problems and opportunities work under supervision to analyse business goals, objectives, functions and processes, using relevant information and underlying data to support the definition of requirements help to ensure a proposed solution meets business and user needs complete task-based, discrete outputs for parts of the project as directed, using predetermined methods and techniques

Government Digital and Data Profession Capability Framework

Business modelling

Business architecture involves using industry standards to develop integrated views of an organisation that help implement organisational strategy and solve complex problems

Awareness Business modelling

You can: demonstrate an understanding of basic business modelling techniques support the representation of business situations, within the defined parameters of a task visualise distinct business processes

Government Digital and Data Profession Capability Framework

Business process improvement

Business modelling involves documenting how your business operates and intends to achieve its goals.

Awareness Business process improvement

You can: provide distinct task-based outputs, working under direction to support the design and implementation of process improvements and efficiencies to business operations and services

Government Digital and Data Profession Capability Framework

Business process testing

Business process improvement involves analysing and modifying existing and new processes to make them more efficient.

Awareness Business process testing

You can: work under direction to apply business analysis and evaluation skills to support the design, execution and assessment of business process tests and usability evaluations

Government Digital and Data Profession Capability Framework

Methods and tools

Metadata management involves establishing policies and processes that ensure data can be accessed across an organisation.

Awareness Methods and tools

You can: follow advice to apply the most appropriate tools and techniques to support the planning, analysis, development, testing, implementation and improvement of systems and services

Government Digital and Data Profession Capability Framework

Requirements definition and management

Prototyping a service or product involves exploring, testing and sharing different concepts before committing to the final design.

Awareness Requirements definition and management

You can: support identifying, analysing, capturing and validating business and user requirements work under supervision to manage requirements and support their prioritisation, within a defined scope provide distinct task-based outputs for parts of the project as directed, using a predetermined requirements management life cycle

Government Digital and Data Profession Capability Framework

Stakeholder relationship management (business analysis)

Stakeholder relationship management involves managing stakeholder requirements and communications throughout a project, while remaining focused on the user needs.

Awareness Stakeholder relationship management (business analysis)

You can: identify, analyse, manage and monitor relationships with and between internal and external stakeholders work under supervision to communicate with stakeholders clearly and regularly

Government Digital and Data Profession Capability Framework

Systems analysis

Strategy involves creating a plan to achieve a team or organisation's objectives.

Awareness Systems analysis

You can: support the analysis of IT system capabilities and work under supervision to identify and specify system requirements support the development of specifications and models for bespoke IT systems or software packages

Government Digital and Data Profession Capability Framework

Testing (business analysis)

Testing involves ensuring that requirements have been fully met by using appropriate tools and techniques to verify that a product or service works.

Awareness Testing (business analysis)

You can: understand the stages and purpose of testing and have an awareness of tools and techniques used work under supervision to support the representation of business scenarios and to trace requirements to develop functionality

Government Digital and Data Profession Capability Framework

User experience analysis

Awareness User experience analysis

You can: understand the importance of making data-informed decisions based on user research findings support the analysis and prioritisation of user experience needs and understand how needs tie to system, product or service requirements

Qualification Components

Title Awarding Bodies
FEDIP Associate Practitioner FEDIP - The Federation for Informatics Professionals in Health and Care
BCS Foundation Certificate in Business Analysis BCS - The Chartered Institute of IT
IQBBA Certified Foundation Level Business Analyst IQBBA The International Qualification Board for Business Analysis

The Professional Body Responsible for this job family is BCS. This job role profile was created in collaboration with BCS, using Role Model Plus.

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