CIF Category: Enabling Human & Organisational Change

Applies quality improvement and process engineering to facilitate business and clinical transformation, measuring and analysing appropriate outcomes.

Appraises patient safety risk in the design and development of information systems and technologies and ensures that all risk is assessed and managed appropriately to minimise or avoid harm.

Can use change management tools and techniques in the implementation of new processes or informatics systems within clinical practice and/or research and is able to communicate the change effectively to a range of stakeholders.

Engages with identifying best practice in informatics enabled change across settings and look at translation to a local setting.

Understands the organisational and human factor challenges to effective use of health information systems and technologies and can apply appropriate methods to address these and ensure maximum user engagement and widespread adoption.

Appreciates the methods and techniques for requirements gathering, design, and user-centred evaluation and testing for health systems and technologies, understanding their strengths and limitations, and applies these to clinical informatics projects.

Demonstrates an understanding of the clinical input, knowledge, workflow and impact when proposing informatics solutions and interventions.

Appreciates the methods and techniques for requirements gathering, design, and user-centred evaluation and testing for health systems and technologies, understanding their strengths and limitations, and applies these to clinical informatics projects.

Assess the demand for evolving services in your organisation &/or system, and appropriately present results to various stakeholders.

Appreciates the range of patient resources providing information on healthcare interventions, public health and engaging with the patient and technology used to deliver it (including the quality of information, type and assessment) to inform patients’ decision-making.

Discusses the value of technologies that enable co-production of health (e.g., mobile applications, social media, sensors) to improve health and promote citizen (patient) engagement.

Demonstrates understanding of the latest developments in patient access to health records and the implications this has on the nature of relationship between healthcare professionals and patient.

Discusses the impact of digital interventions (including data sharing and usage) on governance frameworks and public trust.

Is able to support patients when accessing and viewing their health data (e.g., access guidance and processes, correction of factual inaccuracies) and other health data sources to empower them to make decisions about self-care and share in the decision-making.

Uses appropriate communication strategies and language to effectively present and impart knowledge and explain concepts to non-expert and expert audiences through involving patients in projects, speaking at meetings/conferences, publishing articles etc.

Is able to contribute to the evaluation of the design, implementation and functionality of systems so that they can evolve to support best practice in clinical care.